Sr. Account Manager

About Us

At Margle Media, we believe that employing the latest digital and social advertising techniques yields sustainable and quantifiable results for our clients. It is this constant approach to learning that makes us a great workplace to join. We value input from everyone because a good idea can come from any person. We value creativity because – well – creativity coupled with data is our lifeblood. We value the aspirations of our employees because we can’t grow if they can’t grow. We provide a supportive and collaborative environment where people are free to be who they are at heart, free to enjoy the fruits of their contributions and free to achieve their goals. We offer a great location in Milwaukee’s Third Ward, self-directed and unlimited PTO (everyone needs to recharge) and a talented cohort of fellow marketers poised to learn from – and teach – each other. At Margle, we are a team. Come join us.     

Job Summary                                                                                                                                                                                            

Are you passionate about delivering unmatched service to clients? Do you like building long-term relationships? Do you have a passion for solving clients toughest problems and have a proven track record of strategizing and executing innovative solutions that drive growth and success? Margle is growing and is looking for an experienced Sr. Account Manager to join our team. If you’re a bold, creative thinker who thrives in a fast-paced environment, loves social media, and is driven by delivering results, we want to meet you! As a key player in our team, you’ll own client relationships, manage exciting digital, sponsored, and organic social campaigns, and have the freedom to push the boundaries with fresh, innovative ideas. You will manage all aspects of marketing programs including the development, execution, evaluation, and management of your assigned client base. You will be encouraged to push the limits of your thinking, expand your exposure to aspects of the promotional mix, and will have an infinite opportunity to grow/evolve your career.

Job Responsibilities

• Serve as the primary point of contact and strategic partner for assigned client(s) to ensure long-term success and client satisfaction.
• Oversee client budgets, timelines, and project execution to ensure deliverables are met, KPIs are achieved or efforts are adjusted as needed to drive success.
• Lead and manage Margle’s digital marketing projects, with a focus on organic and paid social strategies, influencer partnerships, and overall campaign execution.
• Collaborate seamlessly with internal teams, including Digital, Creative, and Sales to ensure cohesive and integrated campaign initiatives that meet client goals. Help lead strategy development for new client digital marketing initiatives, including conducting in-depth research, ideating and crafting tailored strategies, and presenting compelling recommendations to clients to drive alignment and success.
• Analyze and present performance reports on digital marketing programs, including insights on organic and paid social, and influencer performance.
• Identify and troubleshoot digital marketing challenges, proactively consulting with senior management to ensure smooth campaign execution and resolution of issues.
• Assist with new business account assignments and structuring digital marketing programs for prospective clients.

Experience and Education                                                                                                                                                                     

• 5 Years of relevant experience, agency-experience preferred
• 2-3 Years of Social Media Experience Preferred
• Influencer Management Experience Preferred 
• Bachelor’s Degree in Marketing, or related Marketing Background

Knowledge, Skills, and Abilities

• Digital marketing expertise: organic social, paid social, and influencer marketing.
• Excellent time-management, organizational, and management skills.
• Effective problem-solving skills, ability to perform independently.
• Adaptability to manage multiple clients, vendors, and internal teams both verbally and in writing.
• Ability to develop and express ideas, concepts and plans.
• Keen understanding of conflict resolution and de-escalation.
• Ability to work as part of a team and a willingness to assist on other company initiatives as needed or requested.
• Computer literacy with proficiency in MS Suite, G Suite and various web-based project management tools.
• Familiarity with best practices for marketing in the social and digital space.

Benefits:

• Health Insurance
• Health Savings Account
• Self-directed PTO
• Work from home on Wednesdays

Position Type and Expected Hours of Work                                                                                                                                       

This is a full-time position. Workdays will require flexibility and a sense of urgency to meet client’s needs. This is an in-person position, but we remain open to remote work for the right candidate.

Physical Demands                                                                                                                                                                                 

This position will require an employee to be able to be sedentary for long periods of time in an environment with the noise level of an average office.