Student Payment Specialist

Maria is a Catholic college sponsored by the Sisters of Mercy and animated by the Mercy charism. It provides career-relevant, opportunity education in the context of the Catholic Intellectual Tradition to all who can benefit from it. Maria is committed to outstanding and holistic student support services, financial sustainability and the purposive use of evidence to drive institutional renewal and student success. Maria seeks to foster graduates who recognize and respect the dignity of every human person and who will transform their knowledge and skill into caring and compassionate service to others.

Position Summary:

The Student Payment Specialist supports the day-to-day operations of the student accounts receivable area by proactively coordinating student payments and will report to the Director of Student Accounts. This position will greet student and family visitors to the Student Financial Services Office and discuss any and all financial services topics. This includes receiving and processing payments, assisting with payment plans, third party payers, and taking proactive steps to collect receivables.

Major Duties & Responsibilities:

• Receive in person customers, emails, and phone calls to Student Financial Services, providing information related to student payment and refer non-routine inquiries to the appropriate staff member
• Responsible for Accounts Receivable account collections
• Verify accuracy of accounts receivable data and resolve discrepancies
• Advise students and families of financial obligations and available payment methods
• Monitor past due accounts and contact students to inquire about payment status
• Run the disbursement and anticipated aid processes to apply funds to student accounts
• Maintain student confidentiality and follow all FERPA guidelines
• Work collaboratively with faculty and staff within the Student Financial Services Office and across the College
• Participate in all required and assigned training
• Demonstrate a high level of attention to detail when performing all tasks
• This position will be in person and may require some nights and weekends.

Knowledge, Skills, and Abilities:

· Meticulous attention to detail

· Ability to calculate and interpret financial aid and student bills accurately

· Ability to work independently and as part of a team in a customer service oriented environment

· Effective communication, both oral and written

· Maintain a commitment to the Maria College mission

· Proficiency with Microsoft Suite

· Ability to prioritize time, multitask, and problem solve

· Genuine interest in helping students achieve their educational goals

Essential Functions:

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and Experience:

Associates degree from an accredited institution required, Bachelor’s degree preferred. Demonstrable work experience in accounts receivable collection or payment processing required, preference for experience in an educational setting. Experience in Jenzabar student information software preferred.

Physical Demands:

While performing the duties of this job, the employee is required to sit, use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is not exposed to adverse environmental conditions.

Salary: $60,405.80/year

Interested candidates must submit a cover letter and resume’ to: resumes@mariacollege.edu with “Student Payment Specialist” in the subject line.

Maria College is a nonprofit, independent, coeducational institution which does not discriminate in its enrollment or employment practices for any reason including race, sex, color, national origin, creed, sexual orientation, mental or physical disability, or any other characteristic protected by state, federal or local laws and ordinances. Information about the services, activities and facilities accessible to students or prospective students with disabilities regarding Title 504 may be obtained in Accessibility Services in Mercy Hall at (518) 861-2508; information about the services, activities and facilities accessible to employees or prospective employees with disabilities regarding the Americans with Disabilities Act may be obtained from Rosa Lyn Vazquez, Human Resources Manager at (518) 861-2580.

Job Type: Full-time

Pay: Up to $60,405.80 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Albany, NY 12208 (Required)

Work Location: In person

Salary : $60,406