What are the responsibilities and job description for the Rehab Front Office Supervisor position at Maria Parham Health?
Rehab Front Office Supervisor-7460-9377
Description
Maria Parham Health
Who We Are :
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog.
Where We Are :
Henderson offers a great outdoors, including the region’s largest lake, providing endless hours of fun boating, fishing, water skiing and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!
Why Choose Us :
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off, PTO cash out, and PTO donation programs
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Loan Repayment and Tuition Reimbursement / Assistance for qualified applicants
- Robust employee recognition and awards programs
- And much more…
Position Summary
The Rehab Office Coordinator is responsible for organizing & coordinating the daily functions of the CORF / Work Center Rehab clinic. This includes clerical duties of maintaining patient files, managing patient & provider scheduling, providing customer service via telephone, email, & in person, & communicating pertinent information with Rehab clinical staff. Coordinating with other departments including Registration & Billing to ensure timely pre-registration, provision of benefits, & billing for patients will also be included in this position’s scope.
Reports to : Director of Rehab & Cardiac Rehab
Responsibilities of the Position
Front office duties including but not limited to providing professional face-to-face patient interactions, telephone etiquette, scheduling / rescheduling evaluations & treatments, & patient / visitor education. Ordering office supplies.
Coordinate patient pre-registration, create patient files, check in & educate patients on expectations of program attendance, ensuring all necessary documentation is completed.
Manage provider schedules. Coordinate daily workflow activities.
Maintain confidentiality of department information and patient data. Maintain department records, reports, logs, and files as required to remain compliant with CMS regulations.
Handle office correspondence & incoming / outgoing mail, faxes, emails, etc.
Maintain clinic equipment per regulations, assist therapists with maintaining clinic cleanliness & organization, ensure all products in use in clinic are within expiration dates.
Other duties as assigned.
Qualifications
Minimum Education
High school diploma or equivalent is required.
Associate degree is preferred.
Minimum Work Experience
Experience in Medical setting is preferred.
Basic Cardiac Life Support certification with the American Heart Association is required.
Required Skills
Good verbal and written communication skills.
Requires ability to work independently, think critically, and provide excellent customer service.
Must be able to work in a fast-paced environment and take appropriate action.
EEOC Statement
Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.
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Primary Location
NC-Henderson
Schedule
Full-timeWork ScheduleDay shift, 7-10 hr / shift, weekdays only
