What are the responsibilities and job description for the Driver and Forklift Operator - Seasonal position at Marianne's Ice Cream?
Delivery Driver and Forklift Operator (Seasonal)
Marianne’s Ice Cream is a Santa Cruz landmark, serving the community since 1947. We serve delicious, handmade, super-premium ice cream at our retail scoop shops, wholesale locations, restaurants, and at catering events across the Santa Cruz and larger Bay area.
Drivers are responsible for assembling customer orders in a freezer environment, loading orders onto delivery trucks, and delivering orders to customers.
This job requires physically active workdays.
Customer service experience in a driver or delivery position and proven experience with tasks requiring attention to detail are required.
This Seasonal Delivery Driver and Forklift Operator will support our existing team during our peak season, from May through September. Working Wednesday through Sunday, from 6am to 2pm and must be available for overtime in peak weeks.
Who You Are:
You’re an independent thinker with a passion for getting the job done well. You enjoy a workplace that’s stable, with well-defined processes. You have experience doing error-free work in a job that’s repetitive and predictable. You pay attention to details but can think quickly on your feet. You love going home from work knowing you got your checklist done for the day. You don’t necessarily need a lot of other people to help you work, and, in fact, you don’t mind being alone for good chunks of the day. People say you have a lot of grit, and they call you patient and friendly. If something isn’t right or needs attention, you aren’t afraid to communicate to the right people to get it fixed. You aren’t afraid to work hard, long days. You’re efficient and maintain a positive attitude even when the work is tough.
Responsibilities include, but are not limited to:
- Delivering goods to designated locations in a timely manner
- Communicating effectively with customers and providing excellent customer service
- Following all traffic laws and safety regulations
- Performing pre-trip and post-trip vehicle inspections
- Following routing plans for delivery route
- Loading customer orders from the freezer to delivery truck
- Processing paperwork (customer invoices, return/rejection paperwork, customer orders, etc.)
- Maintaining cleanliness of delivery vehicles
- Assembling customer orders, for loading onto delivery trucks
- Retrieving customer orders from voicemail and email and logging them into our system for processing
- Working in the freezer for extended periods – assembling customer orders, palletizing ice cream for the freezer team to handle
This does not define all job tasks and responsibilities. These are the main metrics for how we will measure success in this role. You may be asked to “wear different hats” at times, and flexibility and positivity is key.
Qualifications/Requirements:
- Be able to lift/push/pull up to 70 pounds
- Data entry experience
- Medium comfort level with basic computer work (email and spreadsheets)
- Comfortable occasionally working in a freezer environment for extended periods
- Be able to bend/squat and lift 25 pounds from the ground
- Safe driving record
- Able to work overtime in our peak season (summer)
- Loves ice cream
Benefits:
- Competitive wages
- Free ice cream
- Paid lunch break
Schedule:
- 8-hour shift, start-time is 6am
- Day shift
- Wednesday through Sunday
- Overtime, especially during our peak season (summer)
- Working on some holidays is required
Experience:
- Must have customer service experience in a driver or delivery role
- Must have basic email and spreadsheet experience
- Forklift experience
Job Types: Part-time, Seasonal
Pay: $23.00 per hour
Expected hours: 40 – 45 per week
Schedule:
- Day shift
Ability to Commute:
- Santa Cruz, CA 95060 (Preferred)
Ability to Relocate:
- Santa Cruz, CA 95060: Relocate before starting work (Preferred)
Work Location: In person
Salary : $23