STR MGMT/BISTRO DEPT LEADER

Manage the day to day operation of the bistro department to promote sales and exceed customer expectations. Implement all company and division policies to achieve maximum sales and profits in the Bistro department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:

• Effective written and oral communication skills
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
• Possess abilities and skills for effective production, merchandising and customer service related to sale of merchandise
• Understand all key components of department operations
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling
• Thorough knowledge of all phases of bistro operation and experience working in all areas of bistro

Desired Previous Job Experience:

• Bistro work experience or similar experience
• Past work record reflects dependability and integrity

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Train and schedule employees so that customers are consistently provided with prompt, courteous service.
• Respond promptly, tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents, and questions.
• Operate equipment (e.g., slicer, knives) according to company guidelines.
• Keep department temperature logs accurately updated and maintained; train and follow up with Bistro clerks on temperature logs to guarantee accurately recorded temperatures.
• Promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner while managing associates and organizing workloads.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Give special attention to eye-appealing displays, correct and legible pricing, store security, and cleanliness.
• Maintain adequate stock and supplies through proper ordering to meet shrink goals; use proper rotation.
• Maintain and submit required records and reports and use them effectively.
• Insure all work complies with company standards relating to sanitation and safety.
• Maintain flexibility to work any shift.
• Must be able to perform the essential functions of this position with or without reasonable accommodation