What are the responsibilities and job description for the IVR/ Genesys Developer position at Maricisolutions?
We are seeking a mid-level IVR / Genesys Developer to support internal systems and workflows. This role requires a local candidate to work on-site three days a week from Newark, New Jersey. The successful candidate will join a dynamic IT team responsible for enhancing internal infrastructure, supporting ongoing projects, and working with stakeholders across departments to ensure smooth operations and customizations.Responsibilities -Design and development of Genesys pure engageGenesys cloud-based IVR Call flow, routing application developmentExperience in various contact center platforms and Java-based applicationsEngage in the end-to-end requirement gathering process with the client for design and develop IVR flows in Genesys Cloud Architect.Develop architect applications and integrate them with third-party solutions.Develop, design, and integrate third-party APIs with Genesys products has context menuRequired Skills10 years of experience in IVR Design and Development (Genesys) and Custom Application DevelopmentGenesys Certified DeveloperGenesys Certified SpecialistGenesys Certified ProfessionalAWS Cloud Practitioner