What are the responsibilities and job description for the Student Services Specialist (Specially Funded) position at Maricopa Community College District?
Student Services Specialist (Specially Funded)
Job ID: 321068
Location: Rio Salado Community College
Full/Part Time:
Regular/Temporary: Regular
Hiring Salary Range
$18.82 - $23.55/hourly, DOE
Grade
109
Work Schedule
The standard work schedule will be Monday - Thursday, 40 hours varied per week.
This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position will be based upon the needs of the department.
Work Calendar
12 Months
Funding Information
This is a grant funded assignment with a projected end date of 06-30-2025 with renewal based on available funds and the needs of MCCCD.
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What's Currently Happening at Maricopa
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options:
- 20 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- Annual professional development growth funding
- Tuition reimbursement for employees and dependents
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10 Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Job Summary
The Student Services Specialist assists the Instructional Services Manager and Community Development team with planning, processing, and coordinating educational opportunities. The position also provides student services program support, advisement, and information resource referrals.
Essential Functions
45% - Assists with planning, coordination, processing, and implementation of student service programs, including student advisement, financial assistance, internship, mentoring, or other enrichment programs; Acts as an initial primary point of contact for students and responds to student inquiries via in-person, phone, or electronically for information regarding enrollment, registration, admissions, financial aid, tuition, scholarships, internships, grants, testing, new student orientation, graduation, and other program information; Works with program management to identify and implement retention strategies and student success opportunities; Assists with identifying resources needed to address students' circumstances and potential barriers; Assesses and identifies students' needs, refers more complicated cases to the next level of student services, and maintains a cohort of students for advising purposes.
45% - Provides information and technical assistance regarding program guidelines and applicable laws, policies, rules, and regulations; Assists with the implementation of policies and procedures; Assists with student persistence and completion efforts of partnered Student Services team(s); Researches and maintains program outreach information; Maintains and updates program materials and student communication tools.; Maintains records and monitors and tracks students' performance and progress; Prepares, designs, and maintains correspondence, reports, presentations, program materials, and reporting systems.
10% - Collects payments, assists with payment plan services, and performs receipt reconciliation, as assigned; Monitors program budget and expenditures and researches grant funding opportunities; Plans and coordinates special events; Performs other duties as assigned
Minimum Qualifications
Associate's Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs.
OR
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
A. One (1) or more years experience of full time student services or college teaching or experience assisting with educational program development and coordination, student advisement, financial aid or related student development programs.
B. Experience with case management in a high volume in person and virtual environment
C. Experience with data entry, tracking, and analysis
D. Experience using Microsoft Office, Google Suite, and other technology applications in a professional setting
Special Working Conditions
Work Schedule will vary. Will require evening hours (4X10 schedule, Mon - Thurs). May be required to sit for a prolonged period of time viewing a computer monitor. May be required to lift or carry up to 25 lbs. Travel to campus during interview/selection process will be at candidate's own expense. May be required to work at multiple sites or locations.
The primary work location for this position is RSC Thomas at 3631 W. Thomas Rd, Phoenix, AZ 85019
Additional Rio Salado College work locations include:
o RSC Avondale: 420 N. Central Avenue, Avondale, AZ 85323
o RSC Downtown: 619 N. 7th Avenue, Phoenix, AZ 85007
o RSC Northern: 1715 W. Northern Avenue, Phoenix, AZ 85021
o RSC Southern: 3320 S. Price Road, Tempe, AZ 85282.
o RSC Surprise: 12535 W. Smokey Drive, Surprise, AZ 8537
o RSC Tempe: 2323 W. 14th Street, Tempe, AZ 85281
o RSC @ Partner Locations
Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving:
https://www.maricopa.edu/about/careers/application-information#mvd
OR
(If moving from out of state)
Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving:
https://www.maricopa.edu/about/careers/application-information#mvd
How to Apply
Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment (must include number of hours worked)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review February 28th, 2025
Applications received after the review date may not be screened
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480/517-8196.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321068&PostingSeq=1
jeid-32729c8174445543b34a3541b650c952
Salary : $19 - $24
