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Student Services Specialist Sr.- Athletic Eligibility (Short-Term)

Maricopa Community College District
Phoenix, AZ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

Student Services Specialist Sr.- Athletic Eligibility (Short-Term)

Job ID : 321043

Location : Phoenix College

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

20.23 - $26.30 / hourly, DOE

Grade

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours : Monday - Thursday, 8am-7pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers

Campus Statement

Phoenix College (PC) welcomed its first students as one of the first institutions of higher education in Maricopa County on September 13, 1920. PC's founders envisioned the College as a place of inclusion as a non-segregated institution. In 1962, the Maricopa County Community College District (MCCCD) was established, with PC as the flagship institution. MCCCD is now one of the largest community college districts in the nation.

PC serves an ethnically diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students. PC proudly champions the values of equity, integrity, and community. The majority of PC students are part-time, first-generation students seeking career and technical education or university transfer. PC is nationally recognized as a Seal of Excelencia Certified institution for intentionally serving Latino students and demonstrating positive student outcomes.

With more than 150 degree and certificate programs , Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare students to meet their unique goals - university transfer, career training and advancement, and lifelong learning. Join our top-tier faculty and staff as we innovate and lead in higher education.

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options :

  • 20 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • Annual professional development growth funding
  • Tuition reimbursement for employees and dependents
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program :
  • Sight-On-Site Eye Care Services

  • Diabetes Empowerment Education Program
  • Mobile On-site Mammography Screenings
  • Employee Assistance Program (EAP)
  • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
  • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10 Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
  • Job Summary

    The Student Services Specialist, Sr., delivers student service enrollment support, manages athletic eligibility, handles processing, and provides information resource referrals by taking on the more complex program support tasks. This includes key responsibilities for athletic eligibility, enrollment processing, and backup support for graduation. Additionally, the role coordinates office workflow and trains other staff members.

    This is a short-term assignment with a projected end date of 6-30-2025 with renewal based on available funds and the business needs of MCCCD.

    Essential Functions

    60% - Provides student service program support by performing more technically demanding athletic eligibility processing and support tasks; responsible for researching and assisting in analyzing and interpreting guidelines and regulations pertaining to athletic eligibility, graduation and course applicability and coordinates the workflow and the implementation of those policies and procedures; evaluates transcripts for athletic eligibility, processes transfer tracer letters for athletes along with non-participation letters, process athletic eligibility to ensure all guidelines are followed with the National Junior Athletic Association and MCCCD policies along with following the NJCAA Rule Book; process online eligibility rosters within defined deadlines, performs AR&R processes (app / admit / matriculate students, lawful presence, ID authentication, residency, enrollment activities, etc.), follows up with faculty regarding records issues; prepares records for permanent storage and / or disposal; evaluates transcripts and record them in the Student Information System; calculates GPAs; determines prior credit / transcripts; provides support for online chat, phones, emails, etc.

    30% Prepares and disseminates athletic eligibility forms along with online eligibility rosters; process rosters for Region I Regional Director for Division II sports; process eligibility audits by required deadlines following NJCAA guidelines; prepares daily workload service measures for department and other reporting needs; provides information and technical assistance regarding the Student Information System, reporting, and applicable laws, policies, rules and regulations; provides backup support to graduation processing; researches issues, creates reports, cleanse data (including tuition calculation errors, program plan stack errors, grading errors, enrollment errors, anomalies, drop / withdrawal corrections, etc.); provides backup support for mass enrollment activities, for Online Class Permissions Tool, Student Information System (PeopleSoft) functions, for gathering and summarizing data of departmental activities, for Customer Relationship Management (CRM) reporting, etc,

    10% Assists with front-line admissions, records and registration duties when needed and other support units. Performs related duties as assigned.

    Minimum Qualifications

    Associate's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

    High School Diploma / GED and four (4) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

    Desired Qualifications

  • Bachelor's degree in any field
  • One (1) or more years of customer service experience with a high degree of public contact and working with a culturally diverse student population, including in person, telephone, online, and email
  • One (1) or more years of experience compiling statistical data and working with federal and state requirements (e.g., lawful presence / residency determination)
  • One (1) or more years of experience working in an admission's environment with student services procedures (e.g., online Student Information System, processing athletic eligibility (following NJCAA guidelines), and / or other-related systems)
  • One (1) or more years of experience working in a team environment
  • Special Working Conditions

  • May require numerous evenings or weekends
  • May required to sit prolonged periods of time viewing a computer screen
  • May be required to lift or carry up to 25 lbs
  • This is a short-term assignment with a projected end date of 6-30-2025 with renewal based on available funds and the business needs of MCCCD
  • How to Apply

    Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

    Additional materials will not be accepted after the job posting has closed.

    Missing materials or incomplete employment history will not be considered.

    Please ensure your materials clearly provide the following information.

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and / or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
  • Posting Close Date

    Apply on or before 2 / 12 / 2025 to be considered.

    EEO, Title IX, & Clery Act

    Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

    Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

    The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

    The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

    To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321043&PostingSeq=1

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    Salary : $20 - $26

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