What are the responsibilities and job description for the Transport Dispatcher position at Marietta Wrecker Service?
Job Summary:
The Transport Dispatcher is responsible for coordinating delivery schedules and assisting the Dispatch Manager to effectively and efficiently assist customers by optimizing deliveries and resolving logistical problems.
This is an on-site position with work schedule based on business operation.
Key Responsibilities:
Coordinate and arrange scheduled deliveries.
Make special shipping arrangements as necessary.
Knowledge of obtaining permits for overweight equipment.
Identify and cultivate secure transport business in the area.
Create and maintain professional relationships with customers via phone and email.
Input information into the system with great attention to detail.
Provide informed directions and specific instructions for deliveries and pick up of equipment.
Monitor driver’s working hours and equipment availability
Knowledge of customer base and the rates for service provided.
Review purchase orders and shipping documents to ensure accuracy.
Understand and provide appropriate estimated time of arrival.
Develop plans to enhance the driver’s performance through management techniques.
Demonstrate responsiveness to requests from coworkers and help as needed.
Communicate and liaise verbally and in writing between customers and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
Establish and maintain effective working relationships with co-workers, supervisors and the public.
Maintain regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures.
Competency
Communication Proficiency.
Ability to work effectively in fast- pace environment
Customer/Client Focus.
Leadership.
Organizational Skills.
Problem Solving/Analysis.
Technical Capacity.
Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Required Education and Experience
High school diploma or equivalent.
One to two years’ previous experience
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $19 - $21