What are the responsibilities and job description for the Patient Care Specialist for Weightloss and HRT position at Marijuana Doctor?
Marijuana Doctor is expanding its services! We are now offering HRT and Weight Loss services to our patients.
We are seeking a dedicated individual who is enthusiastic and cheerful and understands the importance of their role in patient care. These programs are new and require a lot of dedication and focus. If you are eager to learn, a team player with excellent computer and phone skills, and share a love and passion for Weight Loss and Hormone Replacement, we want to hear from you.
Our ideal candidates are well-organized, detail-oriented, and able to work independently. They should also possess excellent phone and interpersonal customer service skills, be confident in using computers, and be proficient in Google and Microsoft programs.
Duties and Responsibilities:
- Courteously and patiently assist patients through both the Intake and Outtake processes before and after scheduled doctor days.
- Educate patients on the weight loss and HRT program.
- Make monthly Follow / up calls to ensure refills are sent out in a timely manner.
- Make customer calls regarding the confirmation and rescheduling of existing appointments.
- Ensure patients' tracking numbers are sent out and logged correctly across all systems.
- Reach out to patients to ensure paperwork is completed in a timely manner and assist the patient if needed.
- Regularly review booked appointments to ensure the patient is contacted and the appointment is scheduled correctly across all systems.
- Maintain an organized filing system.
- Basic office cleaning and organization.
- Administrative office duties as assigned.
- Must have reliable transportation.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) 2% match
- Health insurance
Schedule:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Port Richey, FL 34668: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15