Clinical Senior Practice Leader

ABOUT MARINHEALTH

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds : the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco / Marin by Bay Area Parent, among others.

What We Offer

MarinHealth offers a comprehensive suite of employee benefits that support your health, wellness, and financial security. Our robust Wellness@Work program includes onsite health & fitness classes, discounts, and promotes a healthier lifestyle for employees. We also provide a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday, and sick leave. These benefits, along with our highly competitive compensation package, make MarinHealth one of the best places to work in the Bay Area. Join us and find your next career at MarinHealth.

External hires are subject to a background check and pre-employment medical screening. Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

General Summary :

The Clinical Senior Practice Leader manages and provides operational leadership to complex, multi-site, and multi-specialty clinical services across the MarinHealth Medical Network. This role ensures alignment with MarinHealth’s enterprise-wide goals, focusing on safety, quality, affordability, patient satisfaction, and access. Working in close collaboration with the physician dyad or designated leadership, the Senior Practice Leader oversees the operational management and coordination of clinical services, ensuring that systems, policies, and procedures are in place to deliver superior patient experiences and quality clinical outcomes, while also ensuring high levels of employee and physician satisfaction and optimal financial performance.

This position collaborates with physicians and leadership to develop, implement, and evaluate clinical practice business plans. It identifies areas for improvement, implements strategic initiatives, and ensures compliance with clinic policies, affiliate requirements, and local, state, and federal regulations. The Senior Practice Leader applies a strategic and tactical approach to standardizing workflows, identifying best practices, and executing action plans that drive continuous improvement.

Responsibilities also include managing operational budgets, ensuring the effective use of personnel, resources, and supplies to meet financial targets. The Clinical Senior Practice Leader provides quality oversight, ensuring proper and accurate clinical documentation, and serves as a key resource for clinical and non-clinical staff regarding revenue cycle processes, claims completion, and billing accuracy.

In this leadership role, the Clinical Senior Practice Leader builds and maintains strong partnerships with internal and external stakeholders, including regulatory agencies, to collaborate on initiatives and resolve challenges. This individual provides expert guidance in resolving complex or sensitive issues with a compassionate, solution-focused approach. Accountable for role-modeling the principles outlined in the C.A.R.E.S. Standards and MarinHealth’s mission, “To provide exceptional healthcare services in a compassionate and healing environment.”

Essential Functions and Responsibilities :

Skills And Knowledge

• Manages the delivery of ambulatory patient care and facilitates patient care activities, ensuring operational efficiency and quality outcomes.
• Oversees operational clinic work, including procedures and Apex In Basket management, to maintain streamlined processes and timely responses.
• Manages clinic operational flow to ensure quality care, patient safety, and compliance with regulations, while keeping abreast of and implementing new or changing patient care standards, policies, procedures, and programs.
• Knowledge of operations in complex multi-site / multi-specialty ambulatory settings and how workflows impact other areas within the Health System and Network.
• Comprehensive knowledge of applicable state, federal, and local regulations related to ambulatory settings to ensure compliance.
• Develops staff in collaborative decision-making to enhance communication and improve clinical and patient care outcomes.
• Proven leadership skills, including team building, coaching / mentoring, and motivating others for high performance in patient care and operational excellence.
• Collaborates with the team to develop healthcare practice standards and service improvements, driving consistency and quality across multiple locations.
• Collaborates with physicians and key stakeholders to provide input on quality improvement initiatives and foster relationships that enhance patient care.
• In-depth understanding of operations and clinical workflows, including cross-functional clinical episodes within the acute setting, to guide smooth transitions in care.
• Demonstrates tactical and analytical thinking to develop plans, identify obstacles, and resolve operational issues while maintaining a high standard of care.
• Ability to build and establish effective working partnerships to achieve business objectives, ensuring alignment with both clinical and operational goals.
• Verbal and written communication, and interpersonal skills to engage with diverse teams and stakeholders effectively.
• Able to handle difficult circumstances and make sound business decisions with minimal supervision.
• Ability to work in a dynamic and fast-paced environment, adapting to changing business priorities.
• Strong organizational and time management skills, with the ability to prioritize multiple projects while maintaining a focus on delivering quality care.
• Delivers a customer service focus in all decisions and actions, ensuring patient satisfaction and excellent service.
• Demonstrates cultural competence and fosters an inclusive work environment, valuing diverse perspectives.
• Knowledge of wage and hour laws to ensure compliance in staffing and employee management.

Preferred Skills And Knowledge

Qualifications : Education :

License & Certifications :

Experience :

Behavioral Standards :

We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values :

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal / market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.

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