What are the responsibilities and job description for the Parts counter position at Marin Subaru?
Sunwise Auto Group is looking for a Back Counter Parts Advisor to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service.
Our team strives to simplify every aspect of buying, owning, and servicing every vehicle.
We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our growing team!
We are a progressive, fast paced, growing company focused on a premium customer experience.
At Sunwise Auto Group, we offer a work environment that is drastically different than most and is fostered by great leadership, teamwork, and professionalism at all levels.
Join our team if you have a positive attitude, talent, and passion for cars!
Our ideal candidate will have a passion for cars while delivering a premium brand experience.
Being a part of the Sunwise Automotive team would be an excellent opportunity for you! Our Parts Advisors coordinate parts for vehicle service and repair.
You will work closely with our service team to provide excellent customer service to our patrons.
When customers arrive at or call the parts department, you will greet them and determine what parts they need for their service and process payments for purchased items.
BENEFITS :
- Professional, fun, and friendly work environment with supportive management
- A great working environment with the latest equipment
- PTO and paid holidays
- Excellent benefits package including Medical, Dental, & Vision
- Paid Life Insurance
- Flexible Spending Accounts
- 401K and employer match
- Employee discounts on vehicle purchases, parts, and service
- RESPONSIBILITIES :
- Oversee the parts sales process from start to finish
- Work with service technicians and advisors to coordinate parts for vehicle repair and service
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively / efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Handle orders and requests for parts efficiently and accurately
- Answer questions and assist them in identifying and obtaining needed parts
- Ensure parts are charged to repair orders and invoices
- Pull / fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Continue knowledge of Subaru products and services by training on-the-job and participating in educational and development programs
- Perform other duties as assigned
QUALIFICATIONS :
- Automotive background required
- Subaru experience preferred
- Must be able to work assigned scheduled hours
- Prior parts counterperson and / or dealership experience needed
- Car enthusiast or mechanically inclined
- Outstanding verbal and written communication skills
- Professional appearance and great work ethic are a must
- Excellent customer service skills
- Ability to multi-task, prioritize, and organize work in a fast-paced work environment
- Computer proficient (Outlook, Word, Excel)
- Knowledge of dealership management systems, ADP / CDK a plus
COMPENSATION :
The Parts Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $19.00 and $25.00.
Compensation depends on experience; this position pays hourly plus monthly bonus averaging from $300-$1000 based on department gross profit.
We are a drug free environment.
As part of our hiring process, we conduct a post-offer background check and drug screening.
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Last updated : 2024-11-07
Salary : $19 - $25