Dockmaster (Seasonal / Kennebunk, ME)

Spend your summer in Kennebunk managing our Freedom Boat Club location at DiMillo's Marina with the support of our operations team. Our season runs from May 15th through October 15th.

Do you love working outside? Do you love the water? Do you love boating?

We are looking to add a customer-focused team member to our dock staff! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This part-time seasonal position is from May 15th through October 15th and requires availability on weekdays, weekends, and holidays.

Position Details

Job Title: Dockmaster

Job Status: Full-time, part-time, seasonal

Career Level: 3 years’ experience

Minimum Degree: High School graduate or equivalent

Department: Operations Department

Supervisor: Freedom Boat Club (FBC) Operations Manager

Pay Type: $20-$25 per hour based on experience and performance.

FLSA Status: Non-Exempt

The Dockmaster is responsible for properly maintaining all FBC vessels to the highest standards, ensuring the safety of those using the boats, prolonging the useful life of the boats, and protecting the clubs’ significant investments.

Major Duties and Responsibilities

• Responsible for overseeing Freedom Boat Club operations at the specified location.
• Assists with the scheduling of FBC dock staff to ensure adequate coverage while also keeping payroll costs in line with set budgets.
• Coordinate the arrival and departure of boats, ensuring a smooth traffic flow in and out of the marina.
• Assist boat club members with docking and undocking procedures.
• Inspect boats for damage and report maintenance issues to the appropriate personnel.
• Ensure that FBC dock staff properly attend to the custodial needs of vessels before and upon the boat's return.
• Implement and enforce dock rules and regulations to ensure the safety of all members.
• Consistently monitor docks for safety and efficiency purposes.
• Assist members with boat reservations.
• Ensure that local club operations meet the FBC Main model standards for dock staff training, member reservation assistance, and overall member experience at the club locations.
• Greet and assist club members, providing exceptional customer service.
• Address member inquiries, concerns, and requests promptly.
• Foster a positive and welcoming atmosphere for members and guests.
• Coordinate emergency response procedures and aid in case of incidents and accidents.
• Oversee the general cleanliness and maintenance of the fleet and dock areas.
• Monitor and enforce safety protocols on the dock, ensuring compliance with boating regulations.

Skills & Requirements

• 2-3 plus years of experience in a marina or hospitality work environment preferred.
• Seeking a candidate that is ethical and accountable, has a positive attitude, a strong work ethic, and is a great teammate.
• Must be organized and detail-oriented.
• Thrives in a fast-paced environment and can independently determine an appropriate course of action.
• Must be a self-starter with strong communication and exceptional customer service skills.
• This position requires availability on weekdays, weekends, and holidays.
• Comfortable with physical demands of the role, including bending, kneeling, balancing, and carrying equipment up to 30 pounds.
• This position requires the employee to spend 90% of the day outside in all weather conditions.
• Must have a valid driver’s license and good driving record.
• Background check required for all applicants 21 and over.

About Freedom Boat Club of Maine

Freedom Boat Club offers an affordable alternative to boat ownership. Club members enjoy maintenance-free boating and unlimited access to fleets of new model year boats at our five Maine locations plus 400 clubs across the U.S., Canada, and Europe at no extra charge. With no repair or cleaning concerns, boaters can just enjoy creating lifelong memories of being on the water with their family and friends. Fleet vessels in Maine include 22–25-foot center and dual consoles, cruisers, rigid inflatables, and pontoon boats.

Clubs currently operate out of Yarmouth Boat Yard on the Royal River at 72 Lafayette Street in Yarmouth, at Moose Landing Marina in the Sebago Lakes Region at 32 Moose Landing Trail in Naples, at Fore Points Marina in downtown Portland at 58 Fore Street, Linekin Bay Resort at 92 Wall Point Road in Boothbay Harbor, DiMillo’s Marina at 4 Doans Wharf Road in Kennebunk.

Freedom Boat Club of Maine is an entity of Marina Holdings, LLC located at 72 Lafayette St, Yarmouth, ME 04096

Marina Holdings, LLC is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.