Sea Taxi™ Captain (Portland, ME)

Title: Sea Taxi™ Captain (Portland, ME)
Job Status: Part-time or Full-time
Supervisor: Taxi Manager
Pay Type: Commission-based with a minimum

FLSA Status: Non-Exempt

Sea Taxi™ Portland, operated by Sea Tow Portland/ Midcoast, is looking for U.S. Coast Guard licensed Taxi Captains to join our team to provide water taxi transportation based out of South Portland, Maine, and around Casco Bay. If you are customer service-oriented, love spending time on the water, and are detail and safety-oriented, a Sea Taxi™ Captain position is ideal. We offer flexible scheduling. This part-time or full-time year-round position may require weekend hours as needed. We promote continuing education/training at Sea Tow Portland/Midcoast, providing mentors and a fun, friendly work environment.

Summary:

A Sea Taxi™ Captain is primarily responsible for operating a Sea Taxi™ vessel, navigating waterways to respond to calls, and ensuring the safety of both the vessel and its crew while adhering to maritime regulations. The captain also maintains excellent customer service.

Essential duties and responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Responding to calls: Receiving dispatch calls from the Supervisor and promptly navigating to the location.
• Customer interaction: Communicating clearly with customers, explaining the water taxi transportation process, and addressing concerns.
• Maintaining vessel safety: Regularly inspecting the Sea Taxi™ vessel, ensuring all safety equipment is in working order, and adhering to maritime safety regulations.
• Greet customers in a friendly, upbeat, courteous, and professional manner.
• Maintain a calm, positive attitude and constantly meet high-quality, impeccable customer service standards.
• Familiarize yourself with local waters to provide key local knowledge tips and essential chart guidance.

Skills & Requirements

The requirements below represent knowledge, skills, and /or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Background checks are required for all applicants 21 or over.

• US Coast Guard Captain's License: Minimum requirement of Operator of Uninspected Passenger Vessel (OUPV).
• Pass a pre-employment drug test and submit to enrollment in a random drug testing program
• Experience in boating operations: Extensive experience handling various types of boats in different weather conditions.
• Navigation skills: Proficient knowledge of local waterways, including charts, aids to navigation, and marine weather interpretation.
• Mechanical aptitude: Basic understanding of boat mechanics to troubleshoot minor issues.
• Excellent customer service skills: Ability to remain calm under pressure, communicate effectively with customers, and provide a positive experience.
• Seeking a candidate with a positive outlook, a strong work ethic, and a great team player with a cooperative attitude in working with supervisors and fellow employees.
• Must be a self-starter and capable of working unsupervised.
• Organized with a high attention to detail and adhere to all safety policies.
• Physical ability to lift/carry up to 30 lbs. and be able to board/un-board boats.
• This position requires the employee to spend significant time outside in all weather conditions, and weekend shifts are required as needed.

Education and/or Experience - The candidate must hold a valid U.S. Coast Guard Captain License (OUPV).

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to walk, stoop, kneel, and talk or listen. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities this job requires include close vision and the ability to adjust focus.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, harsh weather, and rough seas.

About Sea Tow Portland Sea Taxi™

Portland Sea Taxi™ offers year-round water taxi service in Portland Harbor and Casco Bay Maine. Operated by Sea Tow Portland/Midcoast, Portland Sea Taxi has been serving the Casco Bay area since 2015 and has been recognized nationally for exceptional customer service and community involvement. All Portland Sea Taxi™ captains are Coast Guard-Licensed and are dedicated to safety and service. https://seataxiportlandme.com/sea-taxi/

Sea Tow Portland/ Midcoast is an entity of Marina Holdings, LLC. Marina Holdings LLC is located at 72 Lafayette St, Yarmouth, ME 04096.

Marina Holdings, LLC is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.