What are the responsibilities and job description for the Houseman position at MARINA INN AT GRANDE DUNES?
General Function/Primary Responsibilities: Clean and maintain exterior common grounds and related interior areas for the resort and the homeowners’ association; responsible for loading and unloading linen in appropriate bins and carts; keeping loading dock and laundry chute in clean and in order.
Essential Duties and Responsibilities:
Ø Fully embrace Service Excellence Initiative by demonstrating “customer-first” actions for all internal and external customers and accepting responsibility and accountability for demonstrating empowerment decisions and actions during daily work.
Ø Maintain accurate inventory
Ø Assist supervisor, room attendants, and lobby attendants as needed
Ø Interact with team members and customers in a courteous and efficient manner
Ø Stock and maintain room attendants’ closet inventory
Ø Report linen damages and/or shortages to the Executive Housekeeper
Ø Remove dirty linen and trash out hsk rooms getting it down to the linen room
Ø Check with the Executive Housekeeper for their project for the day
Ø Make sure your hallways and stairwell are check and clean on a daily base
Ø Promote a synergistic relationship between customers, employees and other divisions
Ø Maintain appropriate personal development
Ø Adhere to Company policies
Ø Observe and enforce proper safety procedures
Ø Exhibit a high level of personal organization and time management
Ø Ensure timely completion of special projects and other duties as assigned
Ø Maintain personal integrity at all times and in all matters
Ø Appropriate and timely feedback to supervisor
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Education: High School Diploma or Equivalent
Experience: 6 months – 1 year work related experience
Certification/Licensure: N/A
Special Physical Requirements of the Job/Working Conditions:
Walk, use hands or fingers, handle or feel objects, tools or controls, reach with hands and arms, balance,
stoop, kneel, crouch or crawl, talk and hear, smell
Routinely lift or move up to 75 pounds
Required to work flexible schedule based on the needs of the business
Routinely exposed to dust and particles
Special Skills:
Ability to handle multiple tasks
Effective leadership skills
Positive and effective customer service skills
Marina Inn at Grande Dunes is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person