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PERSONAL AND PROFESSIONAL DEVELOPMENT BRANCH HEAD NF5

Marine Corps Community Services
Twentynine Palms, CA Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/5/2025
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors, and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to the Corps.

This position is located at MCAGCC TWENTYNINE PALMS, CA. Candidates selected for this position will serve as a PERSONAL AND PROFESSIONAL DEVELOPMENT BRANCH HEAD NF5 for MCCS.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career, and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.

Joining our world-renowned team also comes with some amazing benefits. Part-time and Full-time vacancies are eligible for the following Employee Benefits (20-40 hours a week):

401(k) Retirement Plan with up to 5% employer match
NAF Pension Plan, employee contribution only 1% (may be eligible to buy back up to 5 years of military service)
Medical and Dental Insurance
Inexpensive life insurance (up to 3X annual salary)
Flexible spending accounts (Health and Dependent Care)
Short Term Disability Insurance (up to 60% of annual salary)
Immediate annual and sick leave accrual
Tax-free shopping
Professional training opportunities to build and develop new skills.
Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!

Major Duties

Serves as the Program Manager and a recognized expert of the installation Personal and Professional Development Branch/Program; Marine and Family Programs, Marine Corps Community Services that includes oversight and management of: operation of several facilities; full scope of complex programming; related services and supervision of financial, personnel and property resources and high visibility installation level programming consisting of: policy development, planning, implementation of services and execution of associated initiatives. Independently oversees day-to-day operation of the full scope of programming that encompasses mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency with characteristics that complicate operations such as: wide dispersion of activities, various shifts of operations and/or a large and/or diverse population. Monitors project activities to mitigate risks and maximize resources that can have effects on operations and large groups of people.

Uses expertise in education and personal and professional development support services to provide oversight of and monitor: transition support services, educational programming, and transition support resources. Provides guidance on: transition assistance support and training, lifelong learning programming and services, libraries, personal financial management training and counseling, Montgomery GI Bill (MGIB) program and resources, relocation assistance, family member education and assistance, and information and referral services and training. Provides expert level guidance on developing and providing responsive programming to support Active-Duty Members and eligible patrons in achieving positive self development goals.

Management

Serves as a Program Manager and recognized expert to independently oversee day-to-day operation of the ongoing Personal and Professional Development Program of large scope and/or involving significant diversity, difficulty and responsibility. Develops operational guidelines for the full range of actions and standards for educational program operations when established guidelines have not been successful, do not apply or none are available. Determines appropriate products or services for customers to define program scope, requirements and deliverables when groups have complex characteristics such as diverse social, economic or health problems or needs that require combined resources of many divisions and agencies with conflicting, overlapping and inconsistent requirements and objectives. Develops, modifies or provides input to program plans providing best of current successful projects to stimulate development and improvement of programs. Implements high visibility or complex program plans that significantly affect overall operation and credibility of Marine Corps Community Services objectives. Coordinates and integrates activities that require negotiation with representatives inside and outside the organization, and resolution of conflicts and controversial disputes over applicability of guidelines and operation of programs. Manages, leads management of or administers project resources.

Monitors project activities and resources to mitigate risks that can have far reaching effects on operations and/or on large groups of people. Implements or maintains quality assurance processes. Makes improvements, solves problems and takes corrective action when problems arise. Provides expert presentations and briefings on all aspects of the installation Personal and Professional Development program. Participates in phased, milestone and final program reviews. Identifies program documentation requirements and procedures. Develops and implements program marketing plans.

Continuously assesses program operations. Monitors progress toward organizational goals and evaluates and makes adjustments to improve the program. Identifies problems, determines accuracy and relevance of information, and uses sound judgment to generate and evaluate alternatives and to make recommendations to improve programming. Stays abreast of current methods, metrics, tools and techniques. Recommends new approaches designed to make desirable changes in program administration and operation based on personal knowledge of personal and professional development and personal evaluation of pending needs, trends and resources. Organizes work, sets priorities and determines resources requirements. Determines short- and long-term goals and strategies to achieve them. Coordinates with other organizations to accomplish goals. Monitors progress and evaluates outcomes.

Identifies, analyzes, specifies, designs and manages functional and infrastructure requirements to include translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches. Establishes methods and tools to conduct risk assessment.

Major Duties

Develops minimum standards governing the program, policy, procedures and personnel. Directly addresses matters involving difficult technical problems, application of new or questionable techniques and methods and matters needing clarification with the higher-level supervisor for further explanation and negotiation with the Director. Explains regulatory and legal requirements relevant to problem situations. Develops minimum standards: to apply methods and techniques to new operations; to incorporate new services into existing programs; to establish new or expanded services for patron groups having special problems or situations.

Reviews proposed changes to program plans and project proposals to see that all statutory and regulatory requirements are met and to ensure that changes do not include provisions contrary to basic law. Identifies provisions clearly not consistent with federal requirements and recommends remedial action necessary to correct inadequacies.

Determines the need for coordination of efforts. Provides leadership in formulating methods to get results through cooperative efforts. Monitors coordination of conflicting or overlapping objectives. Confers with, advises and counsels representatives within the agency, patrons, and representatives from the local level. Negotiates with and gains support of professional societies and other organizations in the community to resolve conflicts and controversial disputes over applicability of guidelines and operation of programs.

Supervision

Supervises NF4 full performance level employees to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action.

Analysis and Evaluation

Exercises analytical ability, judgment, discretion, and applies knowledge of management principles, practices, methods and techniques to continuously analyze accuracy of planning processes and procedures to recommend improvements. Responds to audit requests for information to brief executive level personnel and on programs Marine Corps wide.

Conducts and organizes analytical studies and analyses. Makes recommendations on corrective actions, and conducts follow up inspections. Collects, verifies and adjusts data from diverse sources and performs qualitative analysis manually, and through automated systems. Evaluates quantitative results and consults with subject matter experts to identify significant factors, relationships and trends to produce accurate and meaningful data. Develops and analyzes data to be used in preparing analytical and interpretative reports and guides of program operation. Reviews proposed changes in program plans and agency procedures to determine compliance with federal, state, statutory and regulatory requirements.

Budgeting

Formulates, administers and monitors the operating budget for the Personal and Professional Development program. Identifies and establishes cost centers. Monitors expenses. Establishes proactive controls to ensure budgetary objectives are met. Takes corrective action when budget variances occur. Computes financial data and statistics to prepare reports and forecast budgets for execution and short- and long-range plans. Analyzes profit and loss statements to identify discrepancies, needs, opportunities and efficiencies and initiates new practices and plans to operate more effectively. Compares current and historical data to determine trends and anticipate future requirements. Presents financial briefs and reports to executive level personnel.

Develops and ensures implementation of an activity safety program for supervised employees. Conducts safety meetings and advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions and follows through with appropriate action. Ensures minimal loss of duty by complying with 'Return to Work' program initiatives and following up on employee well-being.

Provides World Class Customer Service with an emphasis on professionalism and courtesy. Assists internal and external customers and communicates positively in a professional manner. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

This is a white-collar position where occasional lifting up to 20 lbs. may be required.

Qualifications

MINIMUM QUALIFICATIONS: Bachelor's degree in personal and professional development, education or a related field appropriate to the work of the position and four years of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills and abilities equivalent to that gained in the above. A Master's level degree in related field is preferred. Knowledge of and experience that demonstrates skill to serve as a Program Manager and a recognized expert to independently oversee day-to-day operation of a personal and professional development /education program of large scope and/or involving significant difficulty and responsibility that encompasses: mission, function, operation, activity, laws, rules and regulations authorized and funded by the agency. Skill to: develop operational guidelines for a full range of actions and standards for program operations when established guidelines have not been successful, do not apply or none are available; determine appropriate products or services to define program scope, requirements and deliverables when customers have complex characteristics or needs; coordinate operations that require combined resources of many divisions and local agencies with conflicting, overlapping and inconsistent requirements and objectives; develop, modify or provide best of current successful projects to stimulate development and improvement of programs; implement high visibility or complex program plans that significantly affect overall operation and credibility of the agency to meet objectives; monitor project activities and resources to mitigate risks that can have far reaching affects on operations and/or on large groups of people. Skill to supervise employees in the accomplishment of work. Expertise in transition assistance support and training, lifelong learning programming and services, libraries, personal financial management training and counseling, Montgomery GI Bill (MGIB) program and resources, relocation assistance, family member education and assistance, and information and referral service.

How To Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Please include the below list of required documents with your application:

Education/certification certificate(s), if applicable.
If prior military, DD214 Member Copy
If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver.

Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.

Closing Statement

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

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