What are the responsibilities and job description for the In-Home Delivery Driver position at Marine Home Center?
SUMMARY
The In-Home Delivery Driver ensures the timely, accurate, and safe delivery of products to our customers at their home or job sites.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Check-in, load, and unload freight from trucks.
- Assist in preparing the warehouse for daily business, restocking materials as needed.
- Safely pre-load trucks for delivery; ensure product is in good condition and review for accuracy.
- Ensure deliveries are made in a timely manner and provide prompt & courteous customer service.
- Follow all safety and lifting protocols during deliveries.
- Evaluate and troubleshoot problems as they arise in the field.
- Assist with maintenance of fleet - ensuring proper level of gas, oil, inspections, etc.
- Resolve customer service issues in a timely basis; promptly seek supervisor assistance if needed.
- Accurate processing of paperwork as it relates to billing, invoicing, and purchase orders; communicate discrepancies to supervisor.
- Maintain a neat, clean, and organized work vehicle.
- Commute to job site independently.
- Present professional appearance and represent company by wearing company apparel.
- Any additional duties that may arise and as assigned by department manager.
SKILLS/QUALIFICATIONS:
- Excellent interpersonal skills and the ability to work effectively with clients, sales staff, and internal personnel.
- Self-starter with strong problem solving and decision-making ability.
- Excellent time management and organizational skills
- Attention to detail and accuracy
- High School Diploma or GED certificate
- 1-3 years of relevant work experience preferred; or related professional training
- Proficiency with computers; aptitude to use computer applications and software
- Customer Service and dispute resolution
- Possess good manual dexterity
- Ability to bend at waist, squat, kneel, jump, climb, and reach above shoulder
- Ability to lift >= 75 lbs.
- Valid MA Driver’s License and Clean Driving Record
- Ability to acquire or maintain a Hoisting and/or Hydraulics License.
