What are the responsibilities and job description for the Master Marine Technician position at MarineMax Brand?
OVERVIEW: The Master Marine Technician is responsible for the repair and overhaul of boats, and all marine components.
TECHNICAL QUALIFICATIONS:
- Graduation from Marine Technical School
- Certified by Mercury Marine as a Master Technician
- Certified in generator repairs, air conditioning, electronics and electrical repairs
- Familiar with the factory warranty process
- Successful completion of boat manufacturer’s training
- Certification by proclamation by supervisors and approved by MarineMax
KEY TASKS:
- Examine boat and effectively communicate the nature and extent of damage or malfunction with the service advisor or customer.
- Perform diagnostics and repair of all types of marine equipment transmissions/drives/generators.
- Perform mechanical repair work such as:
- remove engine, transom or outdrive
- disassemble unit and inspect parts for wear
- overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
- rewire electrical system, lights and instrument panel
- install and repair accessories such as radios, electronics, air conditioning, and generators
- Operate a hydraulic jack or hoist as needed.
- Advise customers and/or insurance adjusters as to necessary repairs.
- Complete repair work utilizing service scheduler and SSO’s within the established timeframe
- Ensure all warranty work is completed according to manufacture’s and MarineMax guidelines
- Safely operate MarineMax and customer vessels during diagnostic water testing operations
- Maintain MarineMax tools in good condition and according to guidelines
- Maintain and keep current all certifications
- Other duties as assigned
KEY RESULT AREAS:
- Internal/external customer satisfaction/FANS
- Timely and accurate completion of work
- Maintain 100% productivity.
- Maintain minimum number of comebacks
*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
