Demo

Receptionist/Greeter

MarineMax
Dania, FL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
Job Details

Description

OVERVIEW: The Receptionist/Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department.

KEY TASKS:

  • Answer all incoming calls and forward them to the appropriate party
  • Meet and greet customers. Have new customers complete a customer information card.
  • Project a professional and service-oriented image to all customers
  • Assist Sales Coordinator/Office Manager with all files, paperwork, Getaways! and clerical support
  • Provide support to the all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting
  • Input information into customer databases
  • Attend and assist with the preparation of boat shows and other off-site promotional events
  • Process all outgoing mail and sort and distribute incoming mail.
  • Actively participate in boat shows and other off-site promotions such as Getaways!.
  • Assist with the scheduling of guests for Getaways! trips.

KEY RESULT AREAS:

  • Internal/external customer enthusiasm
  • Professional telephone and face-to-face contact with all customers and team members
  • Maintaining a positive image of MarineMax
  • Accurate and timely completion of all paperwork
  • Successful boat shows, Getaways! trips, and other off-site promotional events
  • Accurate database management
  • Timely and accurate completion of all administrative tasks
  • MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

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