What are the responsibilities and job description for the Valet position at Mariner Sands Country Club?
About the Role:
As a Valet, you will play a crucial role in enhancing the Member experience by providing exceptional parking and vehicle management services. Your primary responsibility will be to greet Members, assist them with their vehicles, and ensure their cars are parked safely and efficiently. You will be the first point of contact for Members, setting the tone for their visit and ensuring they feel welcomed and valued. Additionally, you will be responsible for maintaining the cleanliness and organization of the parking area, ensuring that all vehicles are handled with care. Ultimately, your efforts will contribute to a positive and memorable experience for all customers visiting our establishment.
Minimum Qualifications:
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Ability to drive a variety of vehicles, including manual transmission.
Preferred Qualifications:
- Previous experience in a valet or customer service role in private country club .
- Ability to work flexible hours, including evenings and weekends.
Responsibilities:
- Greet Members upon arrival and assist them with parking their vehicles.
- Safely park and retrieve vehicles in a timely manner.
- Maintain the cleanliness and organization of the parking area.
- Communicate effectively with guests and team members to ensure smooth operations.
- Handle any guest inquiries or concerns with professionalism and courtesy.
Skills:
The required skills for this position include excellent customer service abilities, which will be utilized daily as you interact with guests and address their needs. Strong communication skills are essential for effectively conveying information to both guests and team members, ensuring a seamless experience. Attention to detail is crucial when parking vehicles and maintaining the parking area, as it reflects the professionalism of our service. Additionally, having a good sense of direction and familiarity with the local area will enhance your ability to navigate efficiently. Preferred skills, such as prior experience in a similar role, will further enable you to handle various situations with confidence and ease.
