What are the responsibilities and job description for the Clerical Team Member/EPCT/Unit Clerk, Part-Time, (36 Hour Week) + Weekends, Evenings position at MarinHealth Medical Network?
ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Marin General Hospital dba MarinHealth Medical Center
Compensation Range:
$31.66 - $42.82
Work Shift:
8 Hour (evenings) (United States of America)
Scheduled Weekly Hours:
36
Job Description Summary:
The purpose of this role is to provide general administrative and clerical support to a nursing
department and/or unit. This care team member performs detailed and responsible clerical duties in
a fast-paced environment. Typical responsibilities include chart management, data collection and
entry, forms management, time card management, staff scheduling, staffing arrangements, clinical
order and result processing, and inter/intra-departmental communications.
Job Requirements, Prerequisites and Essential Functions:
EDUCATION
High school diploma, GED or equivalent preferred.
EXPERIENCE
The following experience is preferred: The equivalent of two years full-time experience performing medical-clerical duties that included patient chart management, inpatient admission procedures, data collection and entry, staffing arrangements, clinical order and result processing, and interdepartmental communication/coordination.
LICENSURE AND CERTIFICATIONS
Integrative Agitation Management (IAM) Required within 30 days of hire
PREREQUISITE SKILLS
1. Accurate typing at 35 WPM
2. Proficiency in computer operation/windows applications
3. Knowledge of medical terminology
4. Ability to handle, maintain a filing system accurately
5. Ability to handle a large volume of detailed work in a timely manner
6. Ability to establish priorities and maintain a calm demeanor while working in an atmosphere of conflicting demands
7. Ability to communicate clearly, work tactfully and effectively with patients, visitors, physicians, co-workers and other hospital staff
8. Ability to work effectively as a team member and contribute positively towards the goals of the team and the organization
9. Ability to read
PRIMARY CUSTOMER SERVED (age specific criteria):
This position is not a patient care position, and as such this section does not apply.
VII. PATIENT PRIVACY (HIPAA Compliance):
Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics, date of service, insurance/billing, medical record summary information, and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.
VIII. DUTIES AND RESPONSIBILITIES:
A. ESSENTIAL (not modifiable)
1. Processes orders, results and performs other data entry/processing via unit-based computer and manual systems
2. Maintains departmental manuals and logs, records, filing systems, forms, departmental and selected ancillary charges/credits and reconciliation procedures
3. Collects and compiles unit statistical and UR data
4. Performs chart management functions including compilation and organization. Copies charts for transfers; ensures a completed/signed and ordered record prior to sending to Medical Records.
5. Manages staffing procedures including call off lists, float lists, time off requests, and time and pay records, collaborating with staffing office on work schedules
6. Processes inpatient admissions including computer entry, obtaining authorized signatures, patient scheduling, bed assignment and census/accommodation verification
7. Provides timely, verbal and written communications within team
8. Trouble shoots, monitors and provides simple maintenance for printers, fax and duplicating machines
9. Assists visitors, hospital staff and other individuals by answering questions and providing information. Effectively screens and handles telephone calls
B. SECONDARY (modifiable)
1. Other related duties as assigned
IX. WORKING CONDITIONS:
A. GENERAL
The following terms are used to designate the frequency of activities performed during a work shift.
FREQUENCY CATEGORIES
NAA:
Not At All
INFREQUENTLY:
0-24% of Work shift
OCCASIONALLY:
25-49% of Work shift
FREQUENTLY:
50-74% of Work shift
CONTINUOUSLY:
75-100% of Work shift
B. SPECIFIC
1. Work Pace
Work is occasionally self-paced but frequently dictated by on-going events and changing patient status. There is an infrequent need to work very fast in an emergency situation. Volume of work depends on fluctuating patient census. Work done in timely fashion with deadlines to be met and need to appropriately prioritize tasks.
2. Equipment Used
Telephone, computer terminal, printer, FAX, typewriter, copy machine, wheelchairs, gurneys, IV poles, supply carts, hospital beds, pagers, pneumatic tube.
3. Environmental Exposure
All work is inside with normal temperature range of 68-80oF. Space is well lit and ventilated. Continual exposure to noise occurs from people, phone, equipment and intercom. Occasional exposure to chemicals occurs, typically cleaning and disinfectant solutions. Infrequent exposure to blood and body fluids. Total body substance precautions are followed for all patient contact, which may include gloves, gowns, masks and goggles. Infrequent exposure to radiation in the form of video displays, x-ray, copy machine, microwave ovens, and radio transmitters.
4. Locations/Conditions
During the 8-10 hour shift, will typically maintain presence at nursing or similar station on a near continuous basis. It can be crowded, hectic and noisy with frequent interruptions. Interruptions by phone, person or written memo require smooth and rapid transfer from one task to the next. Work is varied and job tasks require continuously changing physical demands.
X. MENTAL DEMANDS:
A. GENERAL
Work environment is often crowded, hectic and noisy with frequent interruptions. Ability to transition from one task to the next continuously is required. Work is varied and requires continuously changing mental and emotional demands.
B. TASK BEHAVIORS
This section describes the mental and emotional components necessary to fulfill the job description of Clerical Team Member. The ability to follow direction with high attention to detail is essential. Maintaining an emotional balance under pressures of fluctuating workload and interruption are frequent. The task behaviors which require continuous frequency are:
A. GENERAL
Length of shift is eight hours per day. The Clerical Team Member position is primarily a sedentary position, with walking and standing a secondary requirement. Reaching at all levels is needed for reception and clerical duties. Coordination and agility required to move in small spaces, manipulate records, transcribe orders, and operate computer/typewriter, copier, and telephone. Must have good vision, auditory ability, and verbal and written communication skills to effectively work with others.
WEIGHT CATEGORIES
Lifting
Carrying
Pushing/Pulling
1-20lbs. (light)
1-10lbs. (light)
1-20lbs. (light)
21-50lbs. (medium)
11-25lbs. (medium)
21-50lbs (medium)
51-100lbs. (heavy)
26-50lbs. (heavy)
51-100lbs. (heavy)
100 lbs. (very heavy)
50 lbs. (very heavy)
100 lbs. (very heavy)
B. SPECIFIC
The Service Excellence Standards and Behaviors (C.A.R.E.S.) are expected of each Hospital employee:
A. COMMUNICATION
It is my responsibility to:
1. Smile, make eye contact, and greet others with my name and role
2. Communicate with sincerity, honesty and respect
3. Actively listen without interrupting and without judgment
4. Welcome the views of others and encourage feedback, questions and open dialogue
5. Assist families to understand and solve their problems
6. Be collaborative at all times
B. ACCOUNTABILITY
It is my responsibility to:
1. Take ownership in delivering excellent service at all times
2. Create a warm and caring first impression
3. Follow procedures, policies and guidelines
4. Be mindful of conserving resources
5. Take responsibility for my actions and demeanor and follow through with commitments
6. Act professionally with everyone—patients, families, colleagues, vendors, clinicians
7. Take ownership in delivering excellent service at all times
8. Create a warm and caring first impression
9. Follow procedures, policies and guidelines
10. Be mindful of conserving resources
11. Take responsibility for my actions and demeanor and follow through with commitments
12. Act professionally with everyone—patients, families, colleagues, vendors, clinicians
C. RESPECT
It is my responsibility to:
1. Speak clearly and without judgment to patients, families and visitors
2. Demonstrate my pride of ownership by showing warmth, concern and follow through with commitments.
3. Not engage in negative behaviors including gossip, undermining others and infighting
4. Ask patients and families how I can best support them
5. Speak positively about our organization, medical staff and associates
6. Respect privacy and confidentiality at all times
D. EXCELLENCE
It is my responsibility to:
1. Take ownership to consistently improve processes within my role, department and throughout Marin General
2. Strive every day to offer the highest care possible and strive to improve myself and my work output
3. Seek out opportunities to learn and apply best practices
4. Embrace change and offer suggestions for problem resolution
5. Recognize others for outstanding performance
E. SAFETY
It is my responsibility to:
1. Take pride in my environment by maintaining safe and clean surroundings
2. Work safely and create the best environment for the delivery of quality patient care
XIII. SAFETY AND HEALTH:
It is the expectation for all employees to work not only individually, but together towards creating the safest environment possible by:
1. Knows and complies with all Hospital safety policies and procedures as identified in the Hospital Safety Manual, Disaster Preparedness Manual and the Employee Safety Handbook
2. Knows and uses the right safety practices and equipment or materials
3. Attends and completes all required health and safety classes, updates, and health testing
4. Takes immediate action and/or reports to supervisor or other appropriate personnel any potential unsafe condition, practice or hazard
5. Immediately reports every work related injury
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.
MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Marin General Hospital dba MarinHealth Medical Center
Compensation Range:
$31.66 - $42.82
Work Shift:
8 Hour (evenings) (United States of America)
Scheduled Weekly Hours:
36
Job Description Summary:
The purpose of this role is to provide general administrative and clerical support to a nursing
department and/or unit. This care team member performs detailed and responsible clerical duties in
a fast-paced environment. Typical responsibilities include chart management, data collection and
entry, forms management, time card management, staff scheduling, staffing arrangements, clinical
order and result processing, and inter/intra-departmental communications.
Job Requirements, Prerequisites and Essential Functions:
EDUCATION
High school diploma, GED or equivalent preferred.
EXPERIENCE
The following experience is preferred: The equivalent of two years full-time experience performing medical-clerical duties that included patient chart management, inpatient admission procedures, data collection and entry, staffing arrangements, clinical order and result processing, and interdepartmental communication/coordination.
LICENSURE AND CERTIFICATIONS
Integrative Agitation Management (IAM) Required within 30 days of hire
PREREQUISITE SKILLS
1. Accurate typing at 35 WPM
2. Proficiency in computer operation/windows applications
3. Knowledge of medical terminology
4. Ability to handle, maintain a filing system accurately
5. Ability to handle a large volume of detailed work in a timely manner
6. Ability to establish priorities and maintain a calm demeanor while working in an atmosphere of conflicting demands
7. Ability to communicate clearly, work tactfully and effectively with patients, visitors, physicians, co-workers and other hospital staff
8. Ability to work effectively as a team member and contribute positively towards the goals of the team and the organization
9. Ability to read
PRIMARY CUSTOMER SERVED (age specific criteria):
This position is not a patient care position, and as such this section does not apply.
VII. PATIENT PRIVACY (HIPAA Compliance):
Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics, date of service, insurance/billing, medical record summary information, and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.
VIII. DUTIES AND RESPONSIBILITIES:
A. ESSENTIAL (not modifiable)
1. Processes orders, results and performs other data entry/processing via unit-based computer and manual systems
2. Maintains departmental manuals and logs, records, filing systems, forms, departmental and selected ancillary charges/credits and reconciliation procedures
3. Collects and compiles unit statistical and UR data
4. Performs chart management functions including compilation and organization. Copies charts for transfers; ensures a completed/signed and ordered record prior to sending to Medical Records.
5. Manages staffing procedures including call off lists, float lists, time off requests, and time and pay records, collaborating with staffing office on work schedules
6. Processes inpatient admissions including computer entry, obtaining authorized signatures, patient scheduling, bed assignment and census/accommodation verification
7. Provides timely, verbal and written communications within team
8. Trouble shoots, monitors and provides simple maintenance for printers, fax and duplicating machines
9. Assists visitors, hospital staff and other individuals by answering questions and providing information. Effectively screens and handles telephone calls
B. SECONDARY (modifiable)
1. Other related duties as assigned
IX. WORKING CONDITIONS:
A. GENERAL
The following terms are used to designate the frequency of activities performed during a work shift.
FREQUENCY CATEGORIES
NAA:
Not At All
INFREQUENTLY:
0-24% of Work shift
OCCASIONALLY:
25-49% of Work shift
FREQUENTLY:
50-74% of Work shift
CONTINUOUSLY:
75-100% of Work shift
B. SPECIFIC
1. Work Pace
Work is occasionally self-paced but frequently dictated by on-going events and changing patient status. There is an infrequent need to work very fast in an emergency situation. Volume of work depends on fluctuating patient census. Work done in timely fashion with deadlines to be met and need to appropriately prioritize tasks.
2. Equipment Used
Telephone, computer terminal, printer, FAX, typewriter, copy machine, wheelchairs, gurneys, IV poles, supply carts, hospital beds, pagers, pneumatic tube.
3. Environmental Exposure
All work is inside with normal temperature range of 68-80oF. Space is well lit and ventilated. Continual exposure to noise occurs from people, phone, equipment and intercom. Occasional exposure to chemicals occurs, typically cleaning and disinfectant solutions. Infrequent exposure to blood and body fluids. Total body substance precautions are followed for all patient contact, which may include gloves, gowns, masks and goggles. Infrequent exposure to radiation in the form of video displays, x-ray, copy machine, microwave ovens, and radio transmitters.
4. Locations/Conditions
During the 8-10 hour shift, will typically maintain presence at nursing or similar station on a near continuous basis. It can be crowded, hectic and noisy with frequent interruptions. Interruptions by phone, person or written memo require smooth and rapid transfer from one task to the next. Work is varied and job tasks require continuously changing physical demands.
X. MENTAL DEMANDS:
A. GENERAL
Work environment is often crowded, hectic and noisy with frequent interruptions. Ability to transition from one task to the next continuously is required. Work is varied and requires continuously changing mental and emotional demands.
B. TASK BEHAVIORS
This section describes the mental and emotional components necessary to fulfill the job description of Clerical Team Member. The ability to follow direction with high attention to detail is essential. Maintaining an emotional balance under pressures of fluctuating workload and interruption are frequent. The task behaviors which require continuous frequency are:
- Task initiation, which requires the starting of a task with minimal supervision. Demonstrated by completeness of "taking off" MD orders, taking messages, maintain knowledge of available beds and census
- Concentration, which illustrates performance on a designated task or performance. Demonstrated by completion of task despite numerous distractions from phones, visitors, staff/MD requests
- Problem Solving/Judgment, demonstrating the ability to analyze problems and visualize solutions logically. Sets priorities with phone calls and messages, maintaining patient confidentiality. Takes off physician orders correctly, makes appropriate decisions regarding types of registration, forms, etc
- Attention Span, referring to the ability to focus on a task. Handles multiple demands of phones, visitors and patients by setting limits to assist focusing on the assignment.
- Initial Learning/Memory, which demonstrates the ability to learn and retain new instructions. Retains information given in orientation and at in-services. Asks appropriate and efficient questions. Able to accomplish new assignments
- Motivation in Task Completeness, displays motivation to complete work assignments. Apprises supervisor of status of assignments. Can be depended onto complete assignments with appropriate direction. Takes off physician orders correctly
- Appropriate use of Tools and Equipment, utilizes unit equipment in a safe and appropriate fashion. Uses the telephone, computer, printer, FAX, typewriter, copy machine, wheelchairs, gurneys, IV poles, supply carts and hospital beds in a safe manner
- Following Written Directions, demonstrates the ability to follow written instructions and seeks supervision as appropriate. Can work independently, taking off physician orders and typing assignments
- Following Verbal Directions, demonstrated by the ability to remember oral instructions and seek supervision as appropriate. Follows through with requests of assignments, assistance to professional staff. Asks appropriate questions
- Attention to Detail/Neatness, demonstrated by preciseness by which tasks are performed and the orderliness/organization of general work area. Work has no errors when finished and each product submitted looks professional and correct. Handwriting is legible
- Organization of Task, demonstrated by the ability to approach in an orderly, systematic fashion leading to task completion. Completes assignments demonstrating thought and care to produce a complete and correct project, as with physician orders, typing assignments, computer entry, etc
- Decision-Making, within the boundaries of the job description, demonstrates accountability for decisions made. Knows what decisions fall within the job description and refers all others to appropriate team member
- Frustration Tolerance, manages emotions at times of high stress. Maintains a calm and approachable manner despite increased disruptions and pressures from phones, staff, visitors and patients.
A. GENERAL
Length of shift is eight hours per day. The Clerical Team Member position is primarily a sedentary position, with walking and standing a secondary requirement. Reaching at all levels is needed for reception and clerical duties. Coordination and agility required to move in small spaces, manipulate records, transcribe orders, and operate computer/typewriter, copier, and telephone. Must have good vision, auditory ability, and verbal and written communication skills to effectively work with others.
WEIGHT CATEGORIES
Lifting
Carrying
Pushing/Pulling
1-20lbs. (light)
1-10lbs. (light)
1-20lbs. (light)
21-50lbs. (medium)
11-25lbs. (medium)
21-50lbs (medium)
51-100lbs. (heavy)
26-50lbs. (heavy)
51-100lbs. (heavy)
100 lbs. (very heavy)
50 lbs. (very heavy)
100 lbs. (very heavy)
B. SPECIFIC
- Lifting: Lifts light loads frequently. Lifts charts, rands, small supplies and equipment at nurse’s station and copier. Infrequent medium to heavy lifting of computer paper boxes and other supplies
- Carrying: Frequently carries light loads, consisting of charts, rands, small supplies and equipment. Maximum distance carried is 100 feet. Infrequently carries medium loads of computer paper
- Pushing/Pulling: Infrequently moves medium loads such as chairs and wheeled tables
- Standing: Total hours per work shift is one hour. Maximum consecutive time this activity occurs is 5 minutes. Standing may occur while communicating, greeting visitors, operating copier, restocking supplies and medication lockers. Requires frequent moving from place to place. There is no optional position
- Walking: Total hours per work shift is one (1) hour. Maximum consecutive time this activity occurs is 5 minutes. Walking may occur while communicating and directing visitors, retrieving and restocking supplies, meal trays, charts, documents; obtaining and returning records to Medical Records Department; going to and from patient rooms, copier. There is no optional position
- Sitting: Total hours per work shift is 6 hours. Maximum consecutive time this activity occurs is 30 minutes. Sitting may occur while communicating with patients, visitors, physicians and staff; operating computer/typewriter and telephone; transcribing orders, completing forms and other clerical duties, using intercom. Optional position available for certain tasks
- Climbing: Occurs infrequently while obtaining supplies or restocking supplies ( e.g. forms through use of step stool). May use stairs during emergency when elevator unavailable
- Stooping: Occurs occasionally to obtain supplies from low drawer/shelf
- Crouching: Occurs infrequently while obtaining supplies from bottom drawer/shelf or to service copier
- Twisting: Occurs occasionally while working at desk and changing position to perform another function
- Kneeling and Crawling: Does not occur
- Reaching Above Shoulder: Occurs occasionally to obtain/replace supplies on shelves/cabinets
- Reaching Below Shoulder: Occurs frequently to obtain/replace supplies on shelves/cabinets, in drawers; and operate computer/typewriter
- Reaching At Shoulder: Occurs occasionally to obtain/replace supplies, use telephone, copier and small desk supplies, assist with patient transfers and feeding
- Handling: Occurs frequently to obtain/replace supplies, obtain/return/store medical records/patient charts; answer telephone, and to operate copier
- Finger Manipulation: Occurs continuously to maintain effective written communication, operate computer/typewriter, telephone, copier; assemble/maintain
- Feeling: Occurs continuously to accomplish fine motor tasks
- Coordination: Occurs continuously while performing simultaneous functions, including operating computer/typewriter, telephone, call-light/intercom, copier; replace/obtain supplies; clerical duties
- Agility: Occurs occasionally while moving about in small spaces behind the nursing station and in patient rooms
- Near Vision: Perfect (with or without correction) continuously needed for reading charts, and, supplies, transcribing orders, documenting, using telephone, computer, typewriter, receiving/responding to written communication from doctors, staff, patients, visitors and others, performing other clerical duties
- Far Vision: Perfect (with or without correction) occasionally needed for communicating with others, seeing emergency call lights, walking around nursing station and unit, running errands to other departments, walking quickly during emergencies
- Color Discrimination: Occasionally needed for discerning color-coded orders/charts
- Horizontal Field of Vision: Continuously needed for maneuvering in small spaces, around nursing station, patient rooms, to detect someone/something approaching from the side when facing forward and to be alert/aware of surroundings especially in emergencies
- Hearing Sensitivity: Normal hearing sensitivity continuously needed for face-to-face communications with others, use of phone, hearing emergency call buzzers and emergency signals such as fire alarms
- Talking: Clear speech and command of English language continuously needed for phone use and face-to-face communication with others, especially in emergency situations
The Service Excellence Standards and Behaviors (C.A.R.E.S.) are expected of each Hospital employee:
A. COMMUNICATION
It is my responsibility to:
1. Smile, make eye contact, and greet others with my name and role
2. Communicate with sincerity, honesty and respect
3. Actively listen without interrupting and without judgment
4. Welcome the views of others and encourage feedback, questions and open dialogue
5. Assist families to understand and solve their problems
6. Be collaborative at all times
B. ACCOUNTABILITY
It is my responsibility to:
1. Take ownership in delivering excellent service at all times
2. Create a warm and caring first impression
3. Follow procedures, policies and guidelines
4. Be mindful of conserving resources
5. Take responsibility for my actions and demeanor and follow through with commitments
6. Act professionally with everyone—patients, families, colleagues, vendors, clinicians
7. Take ownership in delivering excellent service at all times
8. Create a warm and caring first impression
9. Follow procedures, policies and guidelines
10. Be mindful of conserving resources
11. Take responsibility for my actions and demeanor and follow through with commitments
12. Act professionally with everyone—patients, families, colleagues, vendors, clinicians
C. RESPECT
It is my responsibility to:
1. Speak clearly and without judgment to patients, families and visitors
2. Demonstrate my pride of ownership by showing warmth, concern and follow through with commitments.
3. Not engage in negative behaviors including gossip, undermining others and infighting
4. Ask patients and families how I can best support them
5. Speak positively about our organization, medical staff and associates
6. Respect privacy and confidentiality at all times
D. EXCELLENCE
It is my responsibility to:
1. Take ownership to consistently improve processes within my role, department and throughout Marin General
2. Strive every day to offer the highest care possible and strive to improve myself and my work output
3. Seek out opportunities to learn and apply best practices
4. Embrace change and offer suggestions for problem resolution
5. Recognize others for outstanding performance
E. SAFETY
It is my responsibility to:
1. Take pride in my environment by maintaining safe and clean surroundings
2. Work safely and create the best environment for the delivery of quality patient care
XIII. SAFETY AND HEALTH:
It is the expectation for all employees to work not only individually, but together towards creating the safest environment possible by:
1. Knows and complies with all Hospital safety policies and procedures as identified in the Hospital Safety Manual, Disaster Preparedness Manual and the Employee Safety Handbook
2. Knows and uses the right safety practices and equipment or materials
3. Attends and completes all required health and safety classes, updates, and health testing
4. Takes immediate action and/or reports to supervisor or other appropriate personnel any potential unsafe condition, practice or hazard
5. Immediately reports every work related injury
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.
MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.
Salary : $32 - $43
