Manager of Application Technical Services

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

Company:

Marin General Hospital dba MarinHealth Medical Center

Compensation Range:

$62.88 - $94.32

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Job Description Summary:

Under the general direction of the Director Application Services for Information Technology, is responsible for managing the Integration Analysts by assigning, coordinating and reviewing work. The Manager Applications Technology Services collaborates closely with management, other IT staff, consultants and vendors to ensure maximal integration benefits/optimization are obtained from new or installed systems and applications. This position is responsible for assisting and supporting the project management of implementations, managing technical tasks associated with the implementation of clinical and financial solutions assuring the timely and quality completion of the deliverables. They will be responsible for managing interfaces, integration, issue resolution, testing upgrades and patches. The Manager Application Technology Services is required to know and understand organizational operations of user departments and be capable to recommend changes for optimal organizational workflow and system utilization. Performs other related duties as required.

Job Requirements, Prerequisites and Essential Functions:

EDUCATION 1. Bachelor’s degree in Information Management, Operations Management, Engineering or related field preferred or equivalent experience. 2. Post graduate course work and/or certification highly desirable. EXPERIENCE 1. Minimum of seven to ten years’ demonstrated experience in a senior technology position; Technical Service Manager, Integration Manager, Senior Technology Architect, in a healthcare environment. 2. Experience in a healthcare or hospital environment is required. Experience with HL7 interface creation and support. 3. Experience with PWIN interface engine and SQL databases highly preferred. 4. Application and technology implementation experience is required, including competency in standard IT project development phases 5. Prior supervisory or team-lead experience preferred LICENSURE AND CERTIFICATIONS Calif Drivers Class C (CALC) Required at hire PREREQUISITE SKILLS 1. Demonstrated knowledge of healthcare applications, interfaces, current information technology, including hardware, software, operating systems, interfaces, networking and major technology trends 2. Experience with structured systems interface/integration analysis, technical project planning/management, capacity planning and interdepartmental coordination 3. Ability to work independently as well as managing a team to prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines and budget limitations in a largely project-oriented work environment. Demonstrated ability to exercise good judgment and problem solve independently 4. Must be able to handle multiple projects simultaneously, demonstrating initiative, creativity, resourcefulness and flexibility, including project management duties 5. Must have excellent verbal and written communication skills, and experience and commitment to developing training materials, policies and procedures, change control documentation and conducting oral presentations 6. Possess strong understanding of hospital business functions, processes, and applications to recommend and lead the installation of appropriate systems to meet documented business requirements 7. Demonstrates a strong ability to multi-task with assignments and problems in a complex and fast paced environment 8. Demonstrated enthusiastic customer service orientation and ability to work tactfully and diplomatically at all times is essential 9. Experience with software modules such as MS Office Suite, Windows Current Version, and Report Writers such as Crystal 10. Demonstrated knowledge of Hospital Operations

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email TalentAcquisition@mymarinhealth.org to initiate the process.

MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.