What are the responsibilities and job description for the Surgery Scheduler, Urology (Greenbrae), Full Time, Days position at MarinHealth Medical Network?
ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Surgery Scheduler maintains physician’s clinics and surgery schedules, provides direct assistance to physicians, and manages communication and correspondence directly with staff, patients, physicians and the Practice Leader. The Surgery Scheduler also maintains exceptional communication with local hospital and outpatient facilities.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$24.13 -
$28.96 -
$33.79
Essential Functions and Responsibilities:
Scheduling
Making appointments for new and returning patients
Scheduling surgeries, procedures and colonoscopies
Maintaining physician schedules to assure efficient work flow
Interfacing with Practice Leader regarding scheduling issues
Direct assistance to physicians
Providing administrative assistance to physicians
Obtaining necessary authorizations for surgeries, procedures and colonoscopies, if applicable
Submitting clinical information to outside sources at request of doctor, i.e. medical records for consult referrals, surgery details, etc.
Direct communication with patients
Answering incoming telephone calls and providing excellent customer service
Providing new patients with patient packets for registration and prep information for surgeries, procedures and colonoscopies
Greeting patients as the enter and leave the clinic in a welcoming, professional manner
Sending letters to patients regarding surgery information
Office Maintenance
Maintaining order in the waiting room throughout the day
Keeping work area effectively in order and free from hazards
Maintain exam rooms as needed
Report facility problems immediately
General
Remains professional, calm, and effective in emergent or high-pressure situations
Act as a team player with all staff members
Perform all other duties as required or assigned.
As a key responsibility, you will lead projects focused on establishing standardized scheduling practices organization-wide.
This position may require working in multiple locations.
Qualifications:
Education:
High school diploma or General Educational Development (GED) certificate required.
Experience:
At least two years of related medical office experience
Demonstrated punctuality, reliability, and professionalism
Prior surgery scheduling experience preferred
Demonstrated and exceptional follow through and completion of tasks
History of exceptional customer service skills
Ability to multi-task effectively
Strong attention to detail
Understanding and usage of medical terminology
Knowledge of CPT and ICD-10 codes, especially related to general surgery a plus
Expertise in effective, tactful communication skills
Experience with and proficiency in use of electronic medical record systems. Allscripts a plus.
Ability to read, write, do arithmetic, and apply reasoning skills equal to at least that of the average high school graduate.
Proficient computer skills and accuracy of data entry
Ability to work unsupervised
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email
TalentAcquisition@mymarinhealth.org
to initiate the process.
"MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document."
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Surgery Scheduler maintains physician’s clinics and surgery schedules, provides direct assistance to physicians, and manages communication and correspondence directly with staff, patients, physicians and the Practice Leader. The Surgery Scheduler also maintains exceptional communication with local hospital and outpatient facilities.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$24.13 -
$28.96 -
$33.79
Essential Functions and Responsibilities:
Scheduling
Making appointments for new and returning patients
Scheduling surgeries, procedures and colonoscopies
Maintaining physician schedules to assure efficient work flow
Interfacing with Practice Leader regarding scheduling issues
Direct assistance to physicians
Providing administrative assistance to physicians
Obtaining necessary authorizations for surgeries, procedures and colonoscopies, if applicable
Submitting clinical information to outside sources at request of doctor, i.e. medical records for consult referrals, surgery details, etc.
Direct communication with patients
Answering incoming telephone calls and providing excellent customer service
Providing new patients with patient packets for registration and prep information for surgeries, procedures and colonoscopies
Greeting patients as the enter and leave the clinic in a welcoming, professional manner
Sending letters to patients regarding surgery information
Office Maintenance
Maintaining order in the waiting room throughout the day
Keeping work area effectively in order and free from hazards
Maintain exam rooms as needed
Report facility problems immediately
General
Remains professional, calm, and effective in emergent or high-pressure situations
Act as a team player with all staff members
Perform all other duties as required or assigned.
As a key responsibility, you will lead projects focused on establishing standardized scheduling practices organization-wide.
This position may require working in multiple locations.
Qualifications:
Education:
High school diploma or General Educational Development (GED) certificate required.
Experience:
At least two years of related medical office experience
Demonstrated punctuality, reliability, and professionalism
Prior surgery scheduling experience preferred
Demonstrated and exceptional follow through and completion of tasks
History of exceptional customer service skills
Ability to multi-task effectively
Strong attention to detail
Understanding and usage of medical terminology
Knowledge of CPT and ICD-10 codes, especially related to general surgery a plus
Expertise in effective, tactful communication skills
Experience with and proficiency in use of electronic medical record systems. Allscripts a plus.
Ability to read, write, do arithmetic, and apply reasoning skills equal to at least that of the average high school graduate.
Proficient computer skills and accuracy of data entry
Ability to work unsupervised
Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed, please contact Human Resources at 415-925-7040 or email
TalentAcquisition@mymarinhealth.org
to initiate the process.
"MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional, C.A.R.E.S standards (Communication, Accountability, Respect, Excellence, and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable, we can build trust and ensure clear communication.
At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.
The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate’s compensation will be determined based on the individual’s skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document."
Salary : $24 - $29
