What are the responsibilities and job description for the Customer Service Representative position at Marion All Star?
We offer competitive pay and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now!
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Maintain accurate and detailed customer records through data entry
- Collaborate with other team members to ensure customer satisfaction
- Handle customer complaints and provide appropriate solutions or escalate to the appropriate department
Experience:
- Previous experience in a customer service role is preferred - Call center experience is helpfull
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and ability to analyze customer needs
- Ability to handle high call volumes and work in a fast-paced environment
- Bilingual in Spanish and English is a plus
Job Type: Full-time
Pay: From $18.80 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $19
