What are the responsibilities and job description for the System Engineer position at Marion Body Works?
Job Description
Job Description
The System Engineer is responsible for Marion’s system and server infrastructure, which consists of multiple sites. The System Engineer helps provide a sound and secure information technology environment that supports business and technical requirements, including networking, server hardware / software maintenance, E-mail, backup solutions, security, cloud computing and policies and procedures development.
ESSENTIAL JOB FUNCTIONS
- Analyze, implement, support, maintain, monitor, troubleshoot and document the physical and virtual environments
- Provide tier 2 end-user support, resolving technical issues, and providing technical assistance for all operating systems and applications
- Providing in-person and remote support through use of the telephone, Microsoft Teams, or remote access
- Maintaining business software applications
- Researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications
- Ensuring that architecture principles and technology best practices are consistently applied and updated as appropriate
- Conferring with consultants or other system administrators as needed
- Testing, validating, and installing operating system and application security / feature updates
- Directing third-party vendors who may be involved in diagnosing and correcting system related issues and assisting with solutions
- Supporting management with IT requests and potential new implementations
- Supporting Management with tracking of technology hardware for asset controls
- Maintaining regular attendance
- Adhering to Marion Body Works Inc. Quality Policy
SECONDARY JOB FUNCTIONS
KNOWLEDGE, SKILLS, & ABILITIES
EDUCATION & EXPERIENCE