What are the responsibilities and job description for the Teller I position at Marion Community Bank?
Leadership:
- Proactively seek opportunities for personal and professional development. Be growth minded.
- Enthusiastically support bank initiatives.
- Develop and maintain a supportive relationship with branch and interdepartmental teammates.
Sales & Service:
- Deliver unmatched service by consistently executing the MCB PROMISE.
- Handle customer transactions efficiently, with minimal errors and in accordance with the bank’s policies and procedures.
- Answer the telephone using MCB protocol. Warmly transfer calls when necessary.
- Develop a conversational competence about all bank products. Take the initiative to develop product knowledge. Consistently identify customer needs and present solutions.
Job Functions:
- Make daily deposits and withdrawals for customers which includes checking proper ID and verifying signatures.
- Issue money orders and correctly complete the transaction in the log book.
- Buy and sell money from the vault.
- Open mail and process transactions.
- Process night drop deposits.
- Prepare and verify vault shipments.
- Fill out Currency Transaction Report forms when necessary.
- Accept loan payments for customers.
- Accept safety deposit box payments for customers.
- Assist customers with reordering debit cards.
- Assist customers with re-setting their online banking password.
- Complete all assigned training by the required deadline.
- Process cash advances
- Review daily cash items and general ledger reports
- Prepare the daily teller balancing report.
- Assist Relationship Banker with administrative duties as needed.
- Complete assigned training within the required deadlines.
- Other duties as assigned.
POSITION: Teller I - Generally 0-2 years of experience