What are the responsibilities and job description for the IT Operations Analyst position at Marion County Sheriff's Office?
The Operations Analyst designs, implements, and maintains systems related to physical security, monitoring, communication, surveillance, and other operational technologies including cameras, intercoms, license plate readers, interview rooms, alarms, door controls, and programmable logic controllers. They ensure the efficient capacity planning for video storage and implement security measures to comply with organizational policies and regulatory standards. A. Abide by the "Law Enforcement Code of Ethics".
B. Coordinate implementation and integration of systems such as license plate readers, door controls, video management systems, and security cameras.
C. Ensure maintenance, replacement, and repairs are completed in a timely manner to maximize uptime of systems.
D. Manage life cycle of operational technology so systems do not fall out of support and into disrepair.
E. Participate in budget process by providing accurate costs for future hardware, software, and service needs.
F. Collaborate with internal IT teams to ensure seamless integration of systems with existing infrastructure.
G. Diagnose and resolve technical issues related to network infrastructure, computer hardware, and software applications.
H. Perform system and firmware updates to ensure compatibility and secure operation.
I. Develop and maintain comprehensive documentation for system configurations, architecture, and troubleshooting.
J. Ensure all systems are compliant with company security policies and industry regulations.
K. Provide technical support and training to end-users and other IT staff on the use of implemented systems and technologies.
L. Work closely with other departments to understand their needs and ensure the systems support their operational goals.
M. Collaborate with vendors on design and implementation.
N. Manage inventory, equipment, and tools necessary for installations, maintenance, and repairs.
O. Analyze logs to identify patterns, anomalies, and potential issues, ensuring timely detection and resolution of problems.
P. Create and generate detailed reports on system performance, security incidents, maintenance activities.
Q. Keep up to date on the latest operational technologies and recommend improvements.
R. Perform other responsibilities as required.
Nothing in this job description prevents management from assigning different or additional duties or modifying the job description at any time. JOB PREREQUISITES
Associate's degree in a related field or equivalent experience preferred.
Relevant certifications such as CompTIA A , Network , or equivalent are preferred.
Understanding of IT infrastructure, including experience with network troubleshooting and server management.
Familiarity with security systems, such as cameras, alarms, and door control systems.
Strong analytical skills to translate business needs into technical requirements.
Ability to communicate effectively, both orally and with the written word.
Must be able to Pass a Criminal Background Screening and Drug Screening.
Flexibility to work extended hours, nights, weekends, and participate in an on-call rotation as required.
JOB REQUIREMENTS:
Maintain a valid Florida driver's license.WORKING CONDITIONS:
Both indoor and open shop environments. Some amount of time may be spent in buildings or vehicles with uncontrolled climate conditions. Exposure to possible electrical hazards. Routine lifting of objects up to fifty (50) pounds. Normal daytime hours, but subject to being called out, and may be required to work overtime when necessary. The duties, prerequisites and job requirements listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
ADA:
PHYSICAL AND DEXTERITY REQUIREMENTS: Requires medium to heavy work that involves walking or standing a significant amount of the time, exerting from 20-50 pounds of force on a recurring basis, and skill, adeptness, and speed in the use of fingers, hands, or limbs on repetitive operation of mechanical and electronics, office equipment, machines or tools within narrow to moderate tolerances or limits of accuracy.
ENVIRONMENTAL HAZARDS: The job risks exposure to bright and dim light, dust and pollen, extreme heat and or cold, wet, or humid conditions, extreme noise levels, fumes and or noxious odors, traffic, moving machinery, electrical shock, and working above the ground or floor level on ladders or on roofs or platforms.
SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing, speaking, color perception sense of taste, sense of smell, depth perception and texture perception.
The Office of the Sheriff is an Equal Opportunity Employer. ADA requires the Office of the Sheriff to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the close of the vacancy announcement.
B. Coordinate implementation and integration of systems such as license plate readers, door controls, video management systems, and security cameras.
C. Ensure maintenance, replacement, and repairs are completed in a timely manner to maximize uptime of systems.
D. Manage life cycle of operational technology so systems do not fall out of support and into disrepair.
E. Participate in budget process by providing accurate costs for future hardware, software, and service needs.
F. Collaborate with internal IT teams to ensure seamless integration of systems with existing infrastructure.
G. Diagnose and resolve technical issues related to network infrastructure, computer hardware, and software applications.
H. Perform system and firmware updates to ensure compatibility and secure operation.
I. Develop and maintain comprehensive documentation for system configurations, architecture, and troubleshooting.
J. Ensure all systems are compliant with company security policies and industry regulations.
K. Provide technical support and training to end-users and other IT staff on the use of implemented systems and technologies.
L. Work closely with other departments to understand their needs and ensure the systems support their operational goals.
M. Collaborate with vendors on design and implementation.
N. Manage inventory, equipment, and tools necessary for installations, maintenance, and repairs.
O. Analyze logs to identify patterns, anomalies, and potential issues, ensuring timely detection and resolution of problems.
P. Create and generate detailed reports on system performance, security incidents, maintenance activities.
Q. Keep up to date on the latest operational technologies and recommend improvements.
R. Perform other responsibilities as required.
Nothing in this job description prevents management from assigning different or additional duties or modifying the job description at any time. JOB PREREQUISITES
Associate's degree in a related field or equivalent experience preferred.
Relevant certifications such as CompTIA A , Network , or equivalent are preferred.
Understanding of IT infrastructure, including experience with network troubleshooting and server management.
Familiarity with security systems, such as cameras, alarms, and door control systems.
Strong analytical skills to translate business needs into technical requirements.
Ability to communicate effectively, both orally and with the written word.
Must be able to Pass a Criminal Background Screening and Drug Screening.
Flexibility to work extended hours, nights, weekends, and participate in an on-call rotation as required.
JOB REQUIREMENTS:
Maintain a valid Florida driver's license.WORKING CONDITIONS:
Both indoor and open shop environments. Some amount of time may be spent in buildings or vehicles with uncontrolled climate conditions. Exposure to possible electrical hazards. Routine lifting of objects up to fifty (50) pounds. Normal daytime hours, but subject to being called out, and may be required to work overtime when necessary. The duties, prerequisites and job requirements listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
ADA:
PHYSICAL AND DEXTERITY REQUIREMENTS: Requires medium to heavy work that involves walking or standing a significant amount of the time, exerting from 20-50 pounds of force on a recurring basis, and skill, adeptness, and speed in the use of fingers, hands, or limbs on repetitive operation of mechanical and electronics, office equipment, machines or tools within narrow to moderate tolerances or limits of accuracy.
ENVIRONMENTAL HAZARDS: The job risks exposure to bright and dim light, dust and pollen, extreme heat and or cold, wet, or humid conditions, extreme noise levels, fumes and or noxious odors, traffic, moving machinery, electrical shock, and working above the ground or floor level on ladders or on roofs or platforms.
SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing, speaking, color perception sense of taste, sense of smell, depth perception and texture perception.
The Office of the Sheriff is an Equal Opportunity Employer. ADA requires the Office of the Sheriff to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the close of the vacancy announcement.
Salary : $60,000
