What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Marion Hanna - State Farm Agent?
Benefits :
Opportunity for advancement
Paid time off
Parental leave
Training & development
ROLE DESCRIPTION :
As a Customer Service Representative with Marion Hanna State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submission procedures and status, rates, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate.
Prepare forms, policies and endorsements when required.
Provide service to the public and policyholders in a pleasant and courteous manner.
As directed by the agent, work with agent's computer system to update information in customer databases used by the agent.
Contact prospects and current policyholders for sales appointments.
Meet customer service goals and assist with marketing goals as directed by the agent.
Perform other related duties as assigned by the agent.
Providing remarkable experience.
QUALIFICATIONS :
Experience in customer service and retail sales desirable
Experience with popular computer software desirable.
Knowledge of personal lines insurance products desirable.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Customer Service Representative - State Farm Agent Team Member?
Sign up to receive alerts about other jobs on the Customer Service Representative - State Farm Agent Team Member career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Customer Service Representative - State Farm Agent Team Member jobs in the Columbia, SC area that may be a better fit.
We don't have any other Customer Service Representative - State Farm Agent Team Member jobs in the Columbia, SC area right now.
