Unit Secretary/Sitter

This position is responsible for performing general secretarial, receptionist and clerical duties in an accurate and timely manner and for providing indirect patent observation services in accordance with the initial plan of care, as directed by the Registered Nurse. Assists in maintaining a safe environment by communicating patient needs to the nursing staff. Understands and is knowledgeable in birth certificate and vital record gathering or capable to learn. This includes but is not limited to efficient, orderly and accurate processing of the patient’s record, courteous interaction and timely response to phone calls and call lights, and accurate and timely initiation of department protocols. Also includes Birth Certificate data gathering/submission and escorting/transportng patients.  Performs other duties as assigned.

• High school diploma or its equivalent.

• Completion of a medical terminology course.
• One-year accumulated work experience in a clerical, healthcare, or customer service position.

• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage. 
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress. 
• Developed computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Requires excellent customer service skills. 
• Requires the ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.
• Strong organizational skills in order to manage multiple tasks simultaneouslly combined with ability to effectively prioritize.
• Visually observe ptients and respond to their verbal and non-verbal communications.

• Typical hospital clinical environment with frequent standing and walking. 
• Work may be subject to interruptions and occasional high stress levels. 
• Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards. 
• Works with protected health information. 
• Works in close proximity to patients and visitors. 
• Requires ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.
• May be required to float to different units based on hospital census.
• Must maintain a great working relationship with the Grant County Health Department 

• Requires standing, walking, stooping, bending, lifting, pushing and pulling to provide patient care and to utilize patient care devices necessary to perform duties in a safe manner.
• Ability to use equipment found in patient room or nursing area.
• Use of computers and other standard office equipment.
• Operates equipment typically found in patient rooms.