Lead Installer

Service Experts Heating, Air Conditioning, & Plumbing

We are a team of experts who believe in doing what is right for our customers and employees.

Our company provides training, support, and unlimited professional growth opportunities to our employees.

Perks and Benefits

• Top Pay for Top Performers with Incentive and Bonus Opportunities
• Top Technicians Earn Over $100,000
• Generous Paid Time Off (PTO) Provided
• 20 Paid Days Off within the First Year of Employment
• 25 Paid Days Off after 2 Years of Employment
• No Layoffs during Slow Season
• Able to Provide Career Advancement and Growth Opportunities
• Company-sponsored Medical, Dental, and Vision Insurance Programs
• Smart Phone, Tablet, Uniform Plan, and Tool Replacement Program
• Training Academy for Professional Development
• Best-in-class 401(k) Retirement Savings Plan with Attractive Company Matching Contributions
• Company-paid Employee Life Insurance
• Short-term and Long-term Disability Insurance Options
• Supplemental Benefit Programs such as Legal Advice, Pet Insurance, and Health Advocacy Programs

Job Summary

The successful candidate will be responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories.

Communicate effectively with customers to answer questions, resolve problems, and ensure customer satisfaction.

Key Responsibilities:

• Install HVAC equipment and accessories according to company requirements and manufacturer specifications
• Perform limited diagnostics as needed
• Design, fabricate, and install various ducts and duct fittings as required
• Perform start-ups on air conditioning and heating systems and other components
• Deliver excellent customer service and sustain high levels of customer satisfaction
• Promote products and services to customers
• Responsible for delivery and removal of equipment needed to complete the installation work
• Ensure company property, vehicles, and tools are properly used, maintained, and accounted for
• Complete all paperwork in a neat, accurate, thorough, and timely manner
• Collect payment from customers
• Represent the company professionally, honestly, and ethically in all business matters and concerns
• Maintain a clean and neat installation vehicle, both inside and outside, in keeping with the company's professional image
• Follow standard procedures and processes, ensure that the company vehicle is properly stocked, return defective warranty parts to the branch, and order/replenish vehicle stock as needed
• Assist the Field Supervisor or General Manager with site supervision, planning, and estimating
• Assist the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
• Train other installers in technical skills and company procedures, as assigned
• Perform similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities

• Report any unsafe acts, conditions, and hazards to direct supervisor/manager immediately
• Report any contravention of legislation or company policy, procedure, or program to direct supervisor/manager immediately
• Correct substandard acts or conditions within area of control
• Use and maintain appropriate personal protective equipment (PPE) as prescribed by company programs or procedures
• Comply with general rules as prescribed by company programs or procedures
• Operate devices or equipment as prescribed by company programs or procedures
• Participate in any safety initiatives, teams, or committees
• Report all injuries or incidents as prescribed by company programs or procedures immediately
• Provide input on developing safety initiatives and plans to eliminate exposure that could cause accidents
• Do not perform any act that may endanger the safety or well-being of others
• Do not engage in any pranks, contests, or rough boisterous behavior
• Work in compliance with applicable legislative requirements

Desired Skills and Qualifications

• High School Diploma or GED with Additional Training and 5 Years' Experience in HVAC Technical Training Certification Required
• Must Possess All Valid Licensing or Certification as Required by Federal, State, Provincial, or Local Governmental Laws or Regulations for the Geographical Work Area
• EPA and Safety Certifications Required
• Proficient in the Fundamentals of Operational Functionality of Heating, Air Conditioning, and Ventilation Equipment as Well as Related Accessories
• Advanced Skills at Installing Heating, Air Conditioning, and Ventilation Equipment as Well as Related Accessories
• Proficient in the Layout and Installation Requirements of Duct Work and Duct Fittings
• Advanced Mechanical Aptitude and Ability to Operate All Necessary Tools and Equipment
• Proficient and Able to Operate All Necessary Tools and Equipment to Perform Various Installation Projects
• Advanced Skills at Reading Wiring Diagrams and Troubleshooting Problems with Electrical, Refrigerant, and Duct Systems on HVAC Equipment
• Proficient and Able to Properly Start Up and Balance Airflow and to Properly Align Belts and Pulleys on All Systems with Little to No Supervision
• Advanced Skills Installing Electronic Air Cleaners, Refrigeration Systems, Hot Water Systems, Steam Boiler Systems, Humidifiers, and Related Equipment with Little to No Supervision
• Ability to Calculate Heat Gain and Loss on Buildings Using Approved Methods
• Effective Communication Skills to Communicate with Customers and Resolve Customer Issues, Complaints, or Concerns
• Effective and Efficient Time-Management and Organizational Skills
• Valid Driver's License with Acceptable Driving Record
• Available to Work Flexible Hours and On-Call Shifts as Needed
• Ability to Stand and Walk and to Climb Ladders and Attic Stairs and to Maneuver in Attics, Basements, and Crawl Spaces to Access HVAC Units
• Ability to Continually Climb, Balance, Stoop, Kneel, Crouch, and/or Crawl
• Ability to Work in a Variety of Environmental Conditions, Including but Not Limited to the Following: Hot, Cold, Outdoor, Indoor, Dry, Humid, Slippery Surfaces, Heights, and Congested Areas
• Ability to Safely Climb 300lb Load Capacity Rated Ladders with a 30lb Tool Belt
• Natural or Corrected Vision to See and Focus for Close, Distance, Peripheral Vision with Normal Depth Perception
• Ability to Lift Up to 75 Pounds and Ability to Lift and Carry Items Weighing Up to 50 Pounds

Salary : $100,000