What are the responsibilities and job description for the Quality Supervisor position at Mark Anthony Group Inc.?
The Mark Anthony Group of Companies is one of North America’s most diversified and successful private beverage companies focused on the alcohol beverage sector. Founded in 1972, the Company grew organically from a one-man wine importing business to a producer and distributor of fine wine, premium spirits, and ready-to-drink beverages, including White Claw Hard Seltzer.
Role Purpose:
Hands-on Manager required to develop and implement local quality program to support our PQCC (People, Quality, Customer Service, Cost) KPI agenda. Responsible for the quality and safety of our products (Food Safety, GMP, GLP, Housekeeping) along with the safety of our team members and guests. Responsibilities include: financial management of annual laboratory budget, laboratory operational performance, reliability of analyses, laboratory instrument maintenance and calibration, laboratory safety compliance and Quality data reporting. Role also includes management of all Quality holds and new product Quality.
Accountabilities & Impact:
- Perform internal and external benchmarking, analysis, target setting, and publishing of key performance indicators (KPI).
- Ensures quality, food safety, GMP, GLP, and HACCP requirements are implemented and verified for effectiveness all areas of the brewery.
- Represents Brewery Quality for internal and external stakeholders.
- Proactively manages non-conforming product holds and develops quality criteria for product rework.
- Provides direct and indirect reports with performance feedback and career coaching
- Evaluates talent and makes personnel decisions that create an environment of inclusiveness, mutual trust and understanding consistent with the Mark Anthony culture.
Skills & Experiences Needed:
- Bachelor’s Degree in Chemistry, Chemical Engineering, Biology or related field.
- Minimum 1-2 years progressive quality experience in the brewing industry.
- HACCP and/or PCQI Certifications
- TTB certified chemist preferred
- 1 years of experience in high speed, multi-sku beverage manufacturing and packaging facility.
- Knowledge of brewing and blending processes.
What we value at Mark Anthony:
Sense of Urgency
- We value sense of urgency because we are a fast-paced company in a fast-paced industry
- You act as if there is no tomorrow and get it done today
Authenticity
- We value authenticity because we need to stay real
- You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions
Simplicity
- We value simplicity; why use 50 words when you can use 5?
- You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area
Humility
- We value humility; there is no room for egos here
- You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other
Trust
- We value trust because unless we are both trusted and trusting, we will not succeed as a team
- You put trust in others and do your best to never let anyone down
At Mark Anthony, we believe every team member shares the responsibility of understanding how each of our roles and actions impact Quality, Food Safety, Safety and Continuous Improvement. This collective mindset is the cornerstone of our success as a leader in the consumer beverage space and requires us to mutually build and improve robust processes that guarantee unmatched customer satisfaction and safety.