Packaging Supervisor

The Mark Anthony Group of Companies is one of North America’s most diversified and successful private beverage companies focused on the alcohol beverage sector. Founded in 1972, the Company grew organically from a one-man wine importing business to a producer and distributor of fine wine, premium spirits, and ready-to-drink beverages, including White Claw Hard Seltzer.

Role Purpose:

The Packaging Supervisor is responsible for overseeing the packaging operations and active performance management of the Packaging Operators and Lead. This role will work closely with the Sr. Packaging Manager, Assistant Packaging Manager, Packaging Leads and Packaging Operators to ensure meeting production targets while adhering to quality control and safety standards. This position will be a front-line leader in the packaging department.

Accountabilities & Impact:

• Safety / Food Safety: Lead by example and ensure that the team follows safety guidelines, as well as adhering to Good Manufacturing Practices (GMPs). Investigate and address safety incidents, near-misses, and hazards promptly. Encourages team to identify hazards and propose solutions.
• Quality Control: Oversee quality control measures to maintain product quality and consistency and ensure that the team adheres to quality standards. Identify quality improvement opportunities and implement solutions.
• Packaging Operations: Supervise and coordinate packaging activities and ensure that all tasks are completed according to production schedules and quality standards. Responsible for monitoring and auditing Packaging processes and use proactive planning and strategic thinking to identify and avoid upcoming challenges in the department. Leading cross functional team meetings to gain alignment with all other departments. Complete daily and weekly standard work and use or create Standard Operating Procedures (SOP’s) to ensure sustained and repeatable quality and overall performance results.
• Productivity and Efficiency: Identify opportunities to improve packaging efficiency, reduce waste, and optimize production processes. Implement continuous improvement initiatives and cost-saving measures. Responsible for owning and driving results on the packaging line assigned.
• Equipment Maintenance: Oversee routine maintenance and cleaning of packaging machinery. Report any equipment malfunctions or maintenance needs and collaborate with Maintenance Department to drive critical maintenance repairs and PMs.
• Documentation: Maintain accurate records and documentation related to production, quality control, and safety. Audit lead and operator performance and standard work to ensure quality inspection of product and other critical tasks (Sanitation, Clean, Inspect and Lubricate Standards, and critical setpoints) are being completed per the SOP’s.
• Inventory Management: Collaborate with Supply Chain team to ensure that an adequate supply of packaging materials is available.
• Team Leadership: Lead and motivate the team, providing guidance, training, and support as needed. Schedule and assign work tasks, to ensure cross-training, maximize use of all available resources, and overall team competency. Responsible for the career development of all reporting Packaging Operators and Leads. Hold team members accountable to daily expectations.
• Escalation Procedures: Follow escalation process for problems or concerns that cannot be resolved at the team level, to higher-level management (department heads or plant manager) as it relates to safety, quality, performance goals, productivity, continuous improvement, and teamwork/harmony.
• Shift Scheduling: Assist in shift scheduling and ensure proper staffing to meet production demands. Communicate scheduling changes and adjustments and flex labor utilizing processes as VTO.
• Communication: Maintain clear and open communication within the packaging team. Communicate detailed and accurate shift performance through end of shift reports, shift handover meetings, daily production meetings, email, action logs, work orders, etc.
• Process Improvement: Encourage a culture of continuous improvement, involve team members in problem-solving and process optimization efforts and recommend process changes. Use root cause analysis tools and critical thinking to improve or eliminate process errors. Create action plans and complete tasks on time when assigned.
• Performance Feedback: Conduct performance evaluations on time (introductory period and annual) and provide regular constructive feedback. Recognize achievements and address areas for improvement. Take corrective actions when team members do not meet performance expectations: coaching, counseling, or disciplinary actions as necessary.
• Development Discussions: Hold one-on-one accountability discussions with team members to review their performance, discuss areas for improvement, and set goals for continued development.
• Administrative tasks: Complete all administrative tasks on time including but not limited to end of shift reports, turn time tracker, timecards, PTO/ Floating Holiday requests, corrective actions, introductory period reviews and annual performance evaluations.
• Perform other various job duties as required.
  
  

Skills & Experiences Needed:

• Associates/Bachelor’s degree and/or equivalent experience preferred.
• 5 years of supervisory / leadership experience in manufacturing environment preferred.
• Knowledge of beverage manufacturing processes, high-speed packaging equipment, safety and quality control standards required.
• Experience in bottling or canning high speed operations desired.
• Demonstrated and effective use of computer skills such as MS office, Teams, OneNote, and email.
• Lean Management or similar program experience – preferred.
• Proven experience and examples of creating, implementing and sustaining manufacturing processes and procedures.
  
  

The Packaging Supervisor position is well-suited for you if you have/are:

• Demonstrated leadership skills with proven ability to negotiate and influence effectively with internal partners.
• Proven ability to develop, motivate, and empower employees (hourly), while fostering an environment that promotes teamwork and collaboration.
• Strong problem-solving ability and analytical mindset, efficient decision making to ensure that all shift measurables are met.
• Excellent communication skills both orally and written. Ability to communicate technical and complex concepts.
• Ability to manage well under pressure while staying true to the company values.
• Ability to provide and receive open and regular feedback and adjust accordingly.
• Works collaboratively within various teams. Ability to adjust communication/leadership style as needed and when appropriate.
• Fully accountable owner of self and team behaviors and results.
• Strong work ethic and willingness to take on any task.
• Ability to work in a fast-paced environment and prioritize work while multitasking.
• Ability to demonstrate and maintain a positive “can-do” attitude.
  
  

Working conditions:

• Fast-paced and constantly changing work environment.
• Shift work including days, evenings, overnight shifts, and up to 12 hrs.
• Overtime work, including weekends and holidays as needed.
• Ability to lift/push/pull/move up to 50 lbs.
• Ability to stand/move 8-12 hours per day.
• Ability to ascend/descend stairs/ladders throughout shift.
• Must wear Personal Protective Equipment (PPE) including (but not limited to) bump cap, safety steel toe shoes, safety glasses, dust masks or PAPRs.
• Must adhere to Good Manufacturing Practices (GMPs).
  
  

Scheduling requirements: Open and flexible to work 12hrs / 2-2-3, or 8hrs /morning, evening, and night shift.

This position has been identified as a safety sensitive position within the state of Arizona.

At Mark Anthony, we believe every team member shares the responsibility of understanding how each of our roles and actions impact Quality, Food Safety, Safety and Continuous Improvement. This collective mindset is the cornerstone of our success as a leader in the consumer beverage space and requires us to mutually build and improve robust processes that guarantee unmatched customer satisfaction and safety.

What we value at Mark Anthony:

Sense of Urgency

• We value sense of urgency because we are a fast-paced company in a fast-paced industry
• You act as if there is no tomorrow and get it done today
  
  

Authenticity

• We value authenticity because we need to stay real
• You are authentic, diplomatic, respectful, thoughtful and you always have the best intentions
  
  

Simplicity

• We value simplicity; why use 50 words when you can use 5?
• You thrive in ambiguity, are comfortable with change and bring simplicity to complex situations or grey area
  
  

Humility

• We value humility; there is no room for egos here
• You’re not stubborn, you listen, take feedback/direction and respond quickly to changing direction. We are a team that supports each other
  
  

Trust

• We value trust because unless we are both trusted and trusting, we will not succeed as a team
• You put trust in others and do your best to never let anyone down