What are the responsibilities and job description for the Office Manager - State Farm Agent Team Member position at Mark Bartley - State Farm Agent?
Job Description
Job Description
Benefits :
Competitive salary
Flexible schedule
ROLE DESCRIPTION :
As the part time office manager, you equip our agency to continually achieve its goals. You empower our agency by implementing office policies, team member accountability and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.
Personnel assessment and review and adherence to Agency office protocols.
Provide prompt, accurate, and friendly customer service on an as needed basis.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS :
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service preferred
Experience in managing sales personnel preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
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