What are the responsibilities and job description for the Receptionist (Auto Dealership) position at Mark Mazda Scottsdale?
Automotive Dealership Receptionist
As an automotive dealership receptionist, you will be responsible for greeting customers, answering all calls and transferring them in a professional and timely manner as well as meeting other dealership needs (gas cards, dealer plates etc.).
Responsibilities
- Operate telephone switchboard/demonstrate telephone etiquette
- Greet customers promptly and determine the nature of their visit
- Direct customers to the appropriate department
- Maintain lounge area and copy area--keep these areas stocked and organized
- Assign and keep record of dealer plates/loaner vehicles
- Take down payments from customers per their financing profile
Qualifications
- Demonstrate effective communication, both verbal and written
- Strong prioritization and organizational skills
- Ability to effectively respond to and resolve customer needs and problems
- Demonstrate a willingness to take extra measures whenever necessary to provide excellent customer service and support
- Basic knowledge in Microsoft Office Word, Microsoft Office Excel
At the Mark Auto Group family of dealerships, we offer all the standard benefits packages and much more! We have been operating in the valley for over 30 years and have built a great environment for both customer and employees alike. Benefits include but are not limited to:
- Medical/Dental/401K with company match/PTO
- Lots of room for growth within the company (promote from within)
- Flexible scheduling
- Free Saturday lunch
- Family owned
We look forward to hearing from you!
*Must pass background check and drug screening.
