What are the responsibilities and job description for the Parts Counterperson position at Mark Porter Auto Group?
Job Description
Job Description
Join the dynamic team at Mark Porter Auto Group as a Parts Counterperson, where your expertise will serve our valued customers and contribute significantly to our operations in Jackson, Ohio. We take pride in creating a positive and inviting atmosphere, where each team member feels appreciated and motivated to excel. As a Parts Counterperson, you'll play a crucial role in our retail and consumer products division, assisting customers with their parts inquiries and facilitating seamless transactions. You'll be surrounded by automotive enthusiasts who share a passion for quality and exceptional customer service. Be part of a company that values your skills and provides an engaging work environment. This is a fantastic opportunity to grow your career with a supportive team, focused on delivering the best in customer care and parts sales. Apply today to join our esteemed group and contribute to our community-focused legacy!
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Responsibilities
Customer Assistance : Greet customers warmly and assist them with locating and purchasing auto parts and accessories, ensuring they have a positive experience at Mark Porter Auto Group.
Inventory Management : Keep track of inventory, restocking items as needed, and notifying management of any shortages or discrepancies.
Sales Processing : Accurately process sales transactions, handle payment methods, and provide receipts while maintaining the confidentiality of customer information.
Product Knowledge : Develop and maintain a comprehensive understanding of all products to better assist customers with their purchasing decisions.
Collaboration : Work closely with the service and parts teams to ensure efficient operation and customer satisfaction.
Administrative Tasks : Handle phone inquiries, schedule appointments, and perform other clerical duties as needed to support the operations of the parts department.
Requirements
Experience : Previous experience in automotive parts retail or wholesale is preferred, but not required.
Knowledge : Familiarity with automotive parts and accessories is highly desirable.
Communication Skills : Strong verbal and written communication skills are essential to effectively assist customers.
Customer Service : Demonstrated ability to provide excellent customer service and develop lasting relationships.
Technical Skills : Proficiency in using computer systems and inventory management software.
Attention to Detail : Strong attention to detail to ensure accurate parts orders and inventory management.
Team Player : Ability to work cohesively with a team in a fast-paced environment.
Physical Requirements : Ability to stand, walk, and lift heavy objects, usually up to 50 pounds.
Availability : Must be able to work flexible hours, including weekends, to meet customer demands.
