What are the responsibilities and job description for the Events Assistant position at Mark Rink?
Job Description
Job Description
Description
Position : Communication Agent
Location : Highland Heights, KY
Job Type : Full-time
The Communication Agent serves as the frontline representative of the company, ensuring clear, professional, and effective communication with clients, customers, and internal teams. This role requires excellent interpersonal skills, adaptability, and the ability to convey information accurately and efficiently across various channels.
Key Responsibilities
Customer Interaction :
- Respond to inquiries via email, phone, live chat, and social media platforms in a timely and professional manner.
- Resolve customer complaints and issues, escalating when necessary to appropriate departments.
- Provide accurate information about the company’s products, services, and policies.
Internal Communication :
Documentation :
Continuous Improvement :
Skills, Knowledge and Expertise
Benefits
