What are the responsibilities and job description for the Front Desk Representative position at Mark Rink?
Department: Mark Rink
Location: Raleigh, NC
Compensation: $17.80 - $25.00 / hour
Job Title: Front Desk Representative
Location: Raleigh, NC
Job Type: Full-Time
Job Summary: As a Front Desk Representative, you will be the first point of contact for all visitors, clients, and guests. Your primary responsibility will be to ensure a positive and welcoming experience for all individuals, answering inquiries, directing them to the appropriate department, and performing various administrative tasks. This role requires excellent communication, organization, and multitasking skills to help support the smooth operation of the office.
Key Responsibilities
- Greet and welcome visitors, clients, and employees in a professional and friendly manner.
- Schedule and confirm appointments and meetings.
- Manage incoming and outgoing mail and packages.
- Perform clerical duties such as filing, photocopying, and maintaining office supplies.
- Assist with visitor check-ins, issuing visitor badges, and ensuring security procedures are followed.
- Respond to general inquiries via email, phone, or in-person.
- Coordinate office meetings, prepare meeting rooms, and ensure required materials are available.
- Assist with basic administrative tasks and support office staff as needed.
- High school diploma or equivalent required; Associate's degree or higher preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Positive attitude, with the ability to work in a fast-paced environment.
- Strong interpersonal skills and ability to interact with individuals at all levels of the organization.
- Health insurance
- Paid time off
- Opportunities for advancement and skill development
- Supportive team environment
Salary : $18 - $25
