What are the responsibilities and job description for the Receptionist position at Mark Rink?
Department: Mark Rink
Location: Beaumont, TX
Compensation: $17.45 - $24.00 / hour
Position Title: Receptionist
Location: Beaumont, TX
Employment Type: Full-Time
Position Summary
The receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for managing front desk operations, providing excellent customer service, and ensuring smooth day-to-day administrative support.
Key Responsibilities
Front Desk Operations:
- Greet and welcome visitors in a friendly and professional manner.
- Answer, screen, and forward incoming phone calls.
- Provide accurate information to inquiries about the organization.
Administrative Support:
- Manage and maintain schedules for meetings and appointments.
- Handle correspondence, including emails, mail, and packages.
- Maintain a clean and organized reception area.
Customer Service:
- Assist visitors with sign-in procedures and direct them to the appropriate departments.
- Address client concerns and resolve or escalate issues promptly.
Team Collaboration:
- Work closely with other departments to ensure efficient communication.
- Support staff with additional tasks and projects as requested.
- High school diploma or equivalent (required); additional certifications in office administration are a plus.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic office equipment.
- Strong organizational and multitasking abilities.
- Professional attitude and appearance.
- Customer service-oriented with a positive demeanor.
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and advancement
Salary : $17 - $24
