Demo

Collections Specialist

Markel Corporation
Richmond, VA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!
The Collections Specialist is responsible for the resolution of accounts placed into collections. Performance must be maintained as prescribed in Performance Goals outlined by the Collections team Supervisor or Manager within the Specialty Division of Markel.
  • Perform inbound and outbound collection calls to collect on outstanding balances
  • Assist in increasing internal collection efforts while reducing third party collection agency expenses
  • Maintain collection queue/portfolio to minimize the risk of bad debt exposure to Markel
  • Collaborate with internal customers to effectively handle disputes and other questions from external customers
  • Communicate timely and effectively via both email and phone with external and internal customers
  • Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines
  • Achieve prescribed productivity standards
  • Achieve prescribed accuracy standards
  • Contribute to team meeting service level standards set forth by department leadership
  • Maintain a professional working relationship with colleagues at Markel
US Work Authorization
  • US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20 countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
  • All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
  • We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
  • All legitimate job postings with Markel will be posted on
    Markel Careers
    . No other URL should be trusted for job postings.
  • All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to
rarecruiting@markel.com
.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the
rarecruiting@markel.com
.
No agencies please.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Collections Specialist?

Sign up to receive alerts about other jobs on the Collections Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$43,046 - $55,491
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$38,254 - $48,365
Income Estimation: 
$42,135 - $52,604
Income Estimation: 
$43,046 - $55,491
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$65,286 - $88,078
Income Estimation: 
$65,286 - $88,078
Income Estimation: 
$225,631 - $384,383
Income Estimation: 
$42,135 - $52,604
Income Estimation: 
$48,405 - $61,728

Sign up to receive alerts about other jobs with skills like those required for the Collections Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Banking Products Skill

    • Income Estimation: $36,911 - $45,643
    • Income Estimation: $38,552 - $46,597
  • Cash Management Skill

    • Income Estimation: $40,257 - $50,845
    • Income Estimation: $43,906 - $54,194
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Markel Corporation

Markel Corporation
Hired Organization Address Pewaukee, WI Full Time
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The ...
Markel Corporation
Hired Organization Address Pewaukee, WI Full Time
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The ...
Markel Corporation
Hired Organization Address Plano, TX Full Time
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The ...
Markel Corporation
Hired Organization Address Bedford, TX Full Time
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The ...

Not the job you're looking for? Here are some other Collections Specialist jobs in the Richmond, VA area that may be a better fit.

Research and Collections Specialist

Virginia Commonwealth University, Richmond, VA

AI Assistant is available now!

Feel free to start your new journey!