What are the responsibilities and job description for the Customer Service Rep position at Markel Group Inc.?
A company is looking for a Customer Service Representative to provide quality service and insurance recommendations to customers.Key ResponsibilitiesResolve customer concerns and escalate issues when necessaryCommunicate information effectively to meet customer needsAim for first call resolution to deliver exceptional serviceRequired QualificationsHigh School Diploma or equivalent; some college preferredProperty / Casualty Insurance License desired (must obtain within 90 days if not licensed)1 years of insurance sales / service experience preferred; customer service experience requiredStrong technical skills and ability to multi-task in various systemsUS Work Authorization required; no visa sponsorship available