Solutions Consultant

The Company: Markem-Imaje

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role: Solutions Consultant

As a member of the US/Canada Pre Sales team, the Solution Consultant (SC) is responsible for conceptualizing and designing robust and scalable Packaging Intelligence solutions that align with our client’s strategy and support their long-term growth goals. The SC will support direct and partner sales opportunities, giving technical input & providing appropriate solutions based on customer needs.
This role shall include the responsibility to convert customer requirements into a state-of-the-art solution proposal which includes both a software architecture as well as a professional services scope of work that will enable our customers to benefit from industry-leading CoLOS technology

Key deliverables include high-level system design, workflows, and software architecture for Markem-Imaje’s Packaging Intelligence Solutions. The Solution Consultant will determine the most appropriate product solutions while adhering to best practice conventions and industry standards where applicable. The result of these efforts will be evaluation reports, solution designs, and scope of work definitions that will enable the Sales team to quote the project and the Pre Sales and Solutions group to successfully deploy the solutions.

The successful candidate will have advanced communication skills, as well as an innate ability to simplify complex technical concepts and apply them to customer requirements.

Job Responsibilities:

• Help MI Sales teams drive revenue and exceed targets

• Assimilate customer requirements and translate them into a MI CoLOS workflow solution modifying solutions.
• Write technical design documents where required, and respond to RFI/RFPs
• Design and document business processes to identify appropriate configurations, integration points, and event triggers.
• Provide subject matter expertise on Packaging Intelligence data interfaces.
• Provide guidance on how global government regulations impact Packaging Intelligence configurations.
• Log product enhancements and defects into the tracking systems.
• Be conversant in MI’s other technology solutions
• Serve as the lead strategist for all implementation, customization, and integration requirements
• Help to determine customer requirements such that correct system configuration can be determined prior to quotation.
• Responsible for working with Pre Sales and Solutions in producing proposals and quotes.
• Responsible for smooth handover of solution Proposal to Project Engineers, or partners for final design, configuration and implementation.
• Arrange & perform product demonstrations
• The position involves approximately 40% travel, both domestically and internationally

Job Requirements:

• Expertise in all CoLOS solutions, including host system interfaces and database solutions.
• Comfortable engaging with customers directly and effectively.
• Must be comfortable in a highly dynamic environment, working with a variety of disciplines, and is highly organized. * Excellent interpersonal skills
• Excellent written and verbal communication skills
• Demonstrates strong analytical and problem-solving skills
• Has a curiosity to expand technical knowledge and learn new things
• Bachelor degree in Engineering, Electrical, Computer, Marketing, Software, or Automation
• 5 years of practical Engineering experience working with Cloud-Based Solutions preferred
• Strong working knowledge of Microsoft Products (Office, Outlook, SharePoint), Salesforce, and other industry-standard collaboration tools.

The right candidate will be aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust

• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, apply! We can’t wait to hear from you!

Job Type: Full-time

Pay: $105,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Work from home

Compensation Package:

• Yearly bonus

Schedule:

• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Kennesaw, GA 30144: Relocate before starting work (Required)

Willingness to travel:

• 50% (Required)

Work Location: Hybrid remote in Kennesaw, GA 30144

Salary : $105,000 - $130,000