IT PM / PMO LEAD

Description

Title : IT PMO Lead

Job Purpose :

We are seeking a dynamic and experienced IT PMO Lead to lead our IT Project Management Office (PMO) while also hands-on managing large-scale enterprise projects. The ideal candidate will bring a blend of leadership, strategic oversight, and hands-on project management expertise to drive successful IT initiatives. This role will play a critical part in ensuring project delivery aligns with business goals, fostering collaboration between IT and business stakeholders, and improving project governance within the organization.

Main Duties and Responsibilities :

• Lead the IT PMO, establishing and enforcing project management best practices, frameworks, and governance processes.
• Manage a portfolio of large-scale, enterprise-level IT projects, ensuring successful delivery within scope, budget, and timeline.
• Provide hands-on project management for critical IT implementations, overseeing all phases from initiation to deployment.
• Mentor, develop, and manage a team of project managers, providing guidance and oversight to drive high-performance project execution.
• Collaborate with business and IT leadership to define project priorities, align resources, and establish clear objectives.
• Establish and track key performance indicators (KPIs) to measure project success and continuously improve project execution methodologies.
• Oversee risk management and mitigation strategies, proactively identifying and addressing project roadblocks.
• Manage stakeholder communication, ensuring transparency and alignment across departments.
• Ensure projects adhere to compliance, security, and regulatory requirements, particularly in clinical trials and logistics domains.
• Champion Agile and hybrid project management methodologies, adapting best practices based on project needs.
• Support and lead large-scale portfolio reviews with senior management, ensuring alignment with business strategy and priorities.
• Ensure that business value, project charters, business cases, financial planning, and CAPEX processes are followed for each project.
• Ensure that each project has a well-defined system adoption and training plan to drive user engagement and successful implementation.
• Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline a work plan.
• Ensure project communication plan, RAID exists for all projects.
• Ensure that project goals are in line with business objectives.
• Review status reports prepared by project managers, and monitor and help PMs modify schedules or plans as required.
• Explore new ways to increase customer or client satisfaction.

Required Qualifications

Desired Qualifications

The ideal candidate will be an agent of transformation within Marken. They will have an understanding of the clinical trial process or a strong appetite to learn. Building and being able to articulate a strong understanding of the how the project goals align with business objectives and be an excellent communicator. They will often work cross-functionally.

Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

Moving Our World Forward by Delivering What Matters.