Customer Service Representative

Overview of the Role

This Retail Associate/Team Member position is an excellent opportunity to join our team and contribute to our mission of providing exceptional customer service. As a key member of our team, you will be responsible for following the e-commerce process for receiving customer online orders and picking them accurately and efficiently.

Responsibilities:

• Follow the e-commerce process to receive customer online orders and pick them accurately and efficiently.
• Review customer comments and special instructions to ensure that the products selected match the customer's request.
• Handle issues promptly, such as product substitution or other concerns.

What We Offer:

We provide a positive work environment, opportunities for growth and development, and a competitive compensation and benefits package.

Requirements:

• Excellent communication and interpersonal skills.
• Able to work in a fast-paced environment and adapt to changing situations.
• Familiarity with e-commerce processes and technology.
• A commitment to providing exceptional customer service.