Operations Associate

Specific responsibilities:

• Oversee the entire fulfillment process to ensure orders are shipped accurately and on time.
• Optimize warehouse workflows, looking for ways to minimize errors and increase efficiency.
• Collaborate with the Client Experience team to resolve client-related inquiries about fulfillment and receiving.
• Address operational issues that affect orders, implementing practical solutions to prevent recurrence.
• Conduct regular inventory audits and cycle counts to ensure inventory accuracy.
• Provide operational updates to management, sharing insights on any issues affecting warehouse performance.
• Maintain quality control checks throughout the fulfillment process, upholding our high standards.
• Build strong relationships with local carriers to manage pick-ups, address last-minute changes, and ensure smooth outbound logistics.

Job Type: Full-time

Pay: $41,150.30 - $49,557.35 per year

Schedule:

• Monday to Friday

Experience:

• Customer service: 4 years (Preferred)
• Supply chain management: 6 years (Preferred)

Work Location: In person

Salary : $41,150 - $49,557