What are the responsibilities and job description for the Account Manager position at Marketing Alliance Group?
Account Manager – Health & Beauty
Creative Plastics
Dalton, GA
Creative Plastics is looking to hire an Account Manager to join our Health and Beauty Sector. As an Account Manager, you will develop and maintain long-term relationships with a portfolio of accounts. Account managers are intimately involved in the design, development, project management, production and delivery of customized displays and fixtures. Successful Account Managers not only develop lasting and meaningful relationships with clients, but also proactively take charge and manage the fine details and collaborate closely across multiple teams to ensure the highest quality product is ready to ship on time.
Responsibilities
- Develop a deep and broad understanding of the customer’s brand and strategic direction so as to develop targeted solutions that deepen their commitment to Marketing Alliance Group.
- Identify, specify and help close new business opportunities within existing account(s).
- Collaborate with customer to determine scope of projects and document details required to create renderings and establish costs.
- Communicate and elevate customer concerns in a timely manner.
- Ensure resolution of issues internally and with the customer.
- Proactively provide updates to the customer and address potential issues in a timely and detailed manner.
- Lead cross functional team meetings (design, engineering, production, etc.) to review projects and engage appropriate team members to ensure all parties are on track with project requirements, scheduled milestones, and deliverables.
- Proactively communicate the status of projects with appropriate personnel to assure potential issues are effectively communicated and handled in a timely manner.
- Facilitate change requests to ensure all parties are informed of schedule and financial impacts.
- Prepare status reports by gathering, analyzing, and summarizing relevant information.
- Ensure project deliverables meet/exceed quality standards and confirm receipt of shipments with customer.
- Conduct post-project evaluations to identify successful project elements and lessons learned
Requirements
- Extensive relevant Account Management or Project Management Experience for a manufacturer of Retail Displays and Fixtures.
- Bachelor’s degree in a related field or equivalent pertinent experience.
- Advanced time management, organizational, and analytical skills.
- Advanced knowledge of Microsoft Excel.
- Strong written and verbal communication skills.
- Self-motivated flexible team-player who requires minimal supervision, with the persistence to follow through on commitments in a timely manner.
- Ability to multi-task in fast paced, deadline driven environment, as well as a strong attention to detail and accuracy.
Marketing Alliance Group is an Equal Opportunity Employer
