What are the responsibilities and job description for the Jr. Account Manager position at Marketing Alliance Group?
Jr. Account Manager
Creative Plastics
Dalton, GA
Job Summary: The Jr. Account Manager at Creative Plastics will play a key role in supporting the sales process for our Health & Beauty customers. This position works closely with the Sr. Account Manager, Project Managers, and Internal Teams to ensure the successful execution of customer projects. The Jr. Account Manager will help organize project details, manage timelines, and ensure that all customer needs are met on time and within specifications. Success in this role requires strong organizational skills, excellent communication abilities, and a proactive approach to managing customer relationships and project details.
Job Duties/Responsibilities:
- Assist the Senior Account Manager in providing comprehensive support to Health & Beauty clients by tracking sales activities, managing schedules, and ensuring that customer expectations are met.
- Ensure project milestones and deadlines are met by actively tracking timelines and coordinating with the internal teams.
- Maintain accurate and up-to-date documentation on all customer projects, including specifications, timelines, communications, and progress reports.
- Regularly follow up with both internal and external parties to ensure project tasks are on schedule and all involved teams are updated on milestones and next steps.
- Ensure that all project-related documents are properly filed, easily accessible, and current.
- Provide exceptional customer service by addressing client inquiries, resolving concerns, and ensuring that customer expectations are exceeded.
- Performs other related duties as assigned.
Requirements:
- Advanced time management, organizational, and analytical skills.
- Advanced knowledge of Microsoft Excel.
- Strong project management skills.
- Self-motivated flexible team-player with the persistence to follow through on commitments in a timely manner.
- Strong written and verbal communication skills with the ability to utilize the tact and diplomacy required to foster a team environment while keeping projects on schedule and budget.
- Ability to multi-task in fast paced, deadline driven environment, as well as a strong attention to detail and accuracy.
- Demonstrated ability to work independently and with others in a team environment.
Supervision Received:
Works with minimal supervision. Issues and concerns need to be communicated to supervisor.
Qualifications and Education Requirements
- 1-2 years of experience in account management, sales support, or project coordination, ideally within the Health & Beauty industry or manufacturing environment.
- Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred).
Physical Requirements:
- Lifting: Occasionally raises objects from a lower to a higher position or moves objects horizontally from position-to position. Weight is usually less than 20 lbs.
- Push/Pull: Occasionally uses upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. Weight is usually less than 20 lbs.
- Reaching: Extends hand(s) and arm(s) in any direction. Weight is usually less than 20 lbs.
- Stooping: Bends body downward and forward at the waist. Weight is usually less than 20 lbs.
- Standing: Standing for moderate levels of time. Infrequently more than 30 minutes at a time.
- Sitting: Prolonged periods sitting at a desk and working on computer.
- Walking: Moving about on foot to accomplish tasks. In frequently more than 30 minutes at a time.
Must be able to work in a variety of weather conditions and tolerate exposure to typical noises and smells associated with the plant.
Creative Plastics is a division of the Marketing Alliance Group (MAG) family of companies
Marketing Alliance Group is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and are committed to fostering an inclusive workplace free from discrimination.
