What are the responsibilities and job description for the Fulfillment Assistant position at Marketing.com?
COMPANY
Marketing.com brings together people from diverse personal and professional backgrounds to create a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. Our team members bring to work a combined history of dedication, service and being the best at what they do—everyday. With over 30 production facilities in the US and Canada (and growing!), we provide comprehensive digital marketing services, commercial printing, warehousing & fulfillment, direct mail marketing, sign manufacturing & fabrication, and promotional products.
We are expanding at warp speed and are adding to our team – from our sales office and shop floor locations to our remote online team members. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas and make some pretty amazing things
JOB SUMMARY
The Fulfillment Assistant performs warehouse duties and functions to support inventory integrity, pick-n-pack order processing, sorting, basic hand and machine operations to gather, collate, insert, fold, staple or bind and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.
PERFORMANCE EXPECTATIONS: This position will be expected to:
- Ensure orders are accurately processed and shipped on time
- Assist the Fulfillment lead to ensure all daily Service Level Agreements are met
- Help coordinate and manage temporary labor workforce
PRE-EMPLOYMENT TESTING: Dexterity Testing, Distribution Associate Selector, Analytical Skills Assessment
PRIMARY JOB FUNCTIONS & RESPONSIBILITIES:
All duties and requirements are essential job functions unless otherwise indicated.
- Fulfillment Assistant Responsibilities - 90%
- Functions may include, but are not limited to unloading, putting-away, sorting, labeling, picking, packing, replenishing, machine operation, auditing, shipping, making boxes, etc.
- Performs stocking, picking, packing, counting, manual and machine bindery operations, housekeeping and safety functions, sealing/labeling boxes and palletizes cartons for shipment.
- Hand and machine collating, folding, binding, padding, inserting and inspecting.
- Order processing, Picking/Packing orders for shipment and assemble various types of merchandise to be shipped.
- Process order and match order contents to packing list information to ensure 100% order accuracy.
- Checks, verifies and audits merchandise to ensure that ordered merchandise has been received and that merchandise is as ordered and not damaged or defective.
- Cycle count in-house product/items, verify computations against physical counts to maintain and ensure inventory accuracy.
- Identify incorrect/short shipped items and immediately notify supervisor.
- Examine and inspect stock items for wear and defects.
- Performs any needed in-process quality checks.
- Material Handler – 5%
- Hand pallet operation moving skids to maintain a smooth workflow in and out of the production area.
- Paper and product jogging, sorting and boxing.
- Maintenance – 5%
- General maintenance on equipment and housekeeping responsibilities to ensure a safe, clean work area.
JOB REQUIREMENTS:
- EDUCATION & EXPERIENCE
- High School Diploma or GED or combination of education and experience.
- Fulfillment experience preferable in a fast-paced distribution facility.
- Machine experience or training strongly preferred.
B. SKILLS & KNOWLEDGE
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Data entry skills
- Good written and verbal communication skills
- Ability to read rulers.
- Ability to multi-task.
- Detail oriented
- Good communication skills.
C. MACHINERY USED
- Hand Pallet Jack
- Peddle Stitcher
- Spiral Bind equipment
- Shrink Wrap equipment
- 3-hole Drill
D. PHYSICAL/SENSORY/COGNITIVE REQUIREMENTS TO PERFORM ESSENTIAL
JOB FUNCTIONS
Individuals may not pose a direct threat or significant risk to the health and safety of themselves or others. Employee must be able to meet the following requirements with or without reasonable accommodation.
- The employee is regularly required to stand for long periods of time; use hands and fingers to handle items and talk or hear.
- Required to walk, stand, climb or balance; and stoop, kneel, or crouch.
- Routinely lift and/or move up to 40 pounds.
- Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.
- Needs to be able to distinguish colors.
Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401k, PTO, and Company-paid holidays.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
