Demo

Customer Service Representative

Marketing Consultancy Lab
Orleans, LA Full Time
POSTED ON 2/5/2025 CLOSED ON 3/2/2025

What are the responsibilities and job description for the Customer Service Representative position at Marketing Consultancy Lab?

Job Title: Customer Service Representative
Location: New Orleans, LA
Job Type: Full-time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction through various communication channels, including phone, email, and live chat.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.

  • Provide accurate information about products, services, and company policies.

  • Handle customer complaints with professionalism and find appropriate solutions.

  • Maintain detailed and accurate records of customer interactions.

  • Collaborate with other departments to resolve customer issues efficiently.

  • Stay updated on company products, services, and promotions.

  • Identify opportunities to enhance customer experience and provide feedback to management.

Qualifications and Skills:

  • High school diploma or equivalent; college degree preferred.

  • Strong verbal and written communication skills.

  • Excellent problem-solving and multitasking abilities.

  • Proficiency in using customer service software, CRM systems, and Microsoft Office.

  • Ability to work independently and as part of a team.

  • Positive attitude and strong work ethic.

CUSTOMER SERVICE REPRESENTATIVE
Family Dollar -
Chauvin, LA
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar -
Gramercy, LA
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar -
Covington, LA

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Marketing Consultancy Lab

Marketing Consultancy Lab
Hired Organization Address New York, NY Full Time
Job Description Job Description Job Title : Office Receptionist Location : New York, NY Job Type : Full-time Job Summary...
Marketing Consultancy Lab
Hired Organization Address Orleans, LA Full Time
Job Description Job Description Job Title : Office Clerk Location : New Orleans, LA Job Type : Full-time Job Summary : W...
Marketing Consultancy Lab
Hired Organization Address Orleans, LA Full Time
Job Title: Entry Level Personal Assistant Location: New Orleans, LA Job Type: Full-time Job Summary Are you an organized...
Marketing Consultancy Lab
Hired Organization Address Orleans, LA Full Time
Job Title: Assistant Event Coordinator Location: New Orleans, LA Job Type: Full-Time Reports To: Event Manager Job Summa...

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Orleans, LA area that may be a better fit.

CUSTOMER SERVICE REPRESENTATIVE

Family Dollar, Marrero, LA

CUSTOMER SERVICE REPRESENTATIVE

Family Dollar, Bogalusa, LA

AI Assistant is available now!

Feel free to start your new journey!