What are the responsibilities and job description for the Receptionist position at Marketing Consultancy Lab?
Job Title: Receptionist
Location: New York, NY
Job Summary
We are seeking a friendly, organized, and professional Receptionist to join our team. As the first point of contact for visitors and clients, you will play a critical role in ensuring a welcoming and efficient front desk experience. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Front Desk Management: Greet visitors, clients, and employees with a warm and professional demeanor.
- Phone and Email Handling: Answer and direct incoming calls, take messages, and respond to inquiries via phone or email promptly.
- Appointment Scheduling: Coordinate and manage appointments and meeting schedules as needed.
- Administrative Support: Perform general administrative duties, including filing, data entry, and document preparation.
- Visitor Management: Ensure all visitors sign in and are directed to the appropriate person or department.
- Mail and Deliveries: Manage incoming and outgoing mail, courier services, and package deliveries.
- Team Collaboration: Provide support to other departments as required.
Qualifications
- High school diploma or equivalent; additional certification in Office Administration is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers and fax machines).
- Excellent organizational and multitasking abilities.
- Customer-service orientation with a positive attitude.
