What are the responsibilities and job description for the Receptionist position at Marketing Consultancy Lab?
Job Title: Receptionist
Location: Atlanta, GA
Job Type: Full-Time
Job Summary:
We are seeking a highly organized and personable Receptionist to join our dynamic team. The ideal candidate will act as the first point of contact for our company, providing exceptional customer service and support to both clients and staff. As the face of our organization, the Receptionist will greet visitors, manage incoming calls, and ensure that administrative tasks are completed efficiently.
Key Responsibilities:
- Greet and welcome visitors in a professional and courteous manner.
- Answer, screen, and forward incoming phone calls while providing relevant information to callers.
- Manage and schedule appointments, ensuring appropriate use of time and resources.
- Handle incoming and outgoing mail, packages, and deliveries promptly and efficiently.
- Maintain a tidy and organized reception area, ensuring a welcoming environment for guests.
- Assist with administrative tasks including filing, data entry, and managing office supplies.
Qualifications & Skills:
- Proven experience as a receptionist or in a similar administrative role.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask effectively.
- Proficient in using office equipment such as computers, printers, and phones.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
- Ability to remain calm under pressure and handle difficult situations professionally.